Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; Tucson (AZ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Weekly pay

3M repair products

Paid vacation & holidays

Career growth

Job summary

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to perform diagnostic duties and support customers using Autel scanning units. The role requires 2+ years of diagnostic experience and may involve travel to customer sites. Candidates should be prepared to obtain the necessary tools and pass pre-employment screenings.

The position offers immediate eligibility for benefits and opportunities for career growth within a technology-driven automotive service environment.

Qualifications

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

Responsibilities

• Provide high-quality diagnostic support to customers using Autel scanning unit
• Apply technical knowledge to assist customers and resolve vehicle issues
• Answer inbound/outbound calls in support of Autel scanning unit and related procedures
• Explain scanning procedures and findings to customers or internal teams

Skills

Diagnostic procedures

Customer service

Communication skills

Electrical systems

Tools

Autel scanning unit

Hand tools

Job description

Job Summary

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

What7s in It for Me?

• Benefits from day one a00 Immediate eligible for medical, dental and vision


• Industry Comparable Pay a00 Paid weekly


• State of the Art Products a00 3M Repair Products


• Paid Vacation & Holidays a00 Begin accruing day 1


• Career growth opportunities a00 We promote from within


• Paid Skilled Trainings and Certifications a00 I-CAR and ASE

Requirements

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred


• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned


• Must be able to pass all pre-employment screenings including background checks

Abilities/Skills/Knowledge

• Minimum age requirement of 21+ years.


• Ability to do consistent physical activity d reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.


• Ability to read and understand instructions, written estimates, and work orders


• Effective verbal and written communication skills


• Work through competing priorities and adapt easily to a fast-paced environment


• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.