Automotive Mobile Diagnostic Technician

Caliber Collision; El Paso (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Weekly pay

Paid vacation

Career growth

I-CAR & ASE training

Job summary

Caliber Collision is seeking a Mobile Diagnostic Technician to perform diagnostic duties and support using the Autel scanning unit. The role includes answering calls, explaining scanning procedures, and resolving vehicle tech issues.

Requirements include 2+ years as a diagnostic technician, preferred I-CAR and ASE certifications, and the ability to obtain necessary tools. Pre-employment screenings are required.

Qualifications

• 2+ years of prior experience as a Diagnostic technician.
• I-CAR & ASE certifications preferred.
• Must have or be willing to obtain proper tools.
• Must pass pre-employment screenings including background checks.

Responsibilities

• Provide diagnostic services using Autel scanning unit.
• Answer inbound and outbound calls in support of Autel scanning unit.
• Explain and resolve technology issues on vehicles.
• Conduct research to understand symptoms and issues.

Skills

Verbal communication

Written communication

Customer service

Reading comprehension

Education

I-CAR certification

ASE certification

Job description

Job Summary

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers. Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

Benefits

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

Requirements

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

Abilities / Skills / Knowledge

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Equal Opportunity

Caliber is an Equal Opportunity Employer. Protech uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.