Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; Maryville (IL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Benefits from day one

Industry Comparable Pay

Paid Vacation & Holidays

Career growth opportunities

Paid Trainings and Certifications (I-C

Job summary

Protech Automotive Solutions is actively seeking a Mobile Diagnostic Technician to apply technical knowledge, assist customers, and support the Autel scanning unit. The role involves resolving vehicle technology issues and delivering top-tier service.

Eligible for a sign-on bonus up to $2,000, with benefits from day one, weekly pay, and growth opportunities through paid trainings and certifications (I-CAR and ASE). Must have 2+ years of diagnostic experience and own tools when required.

Qualifications

• 2+ years of prior experience as a Diagnostic technician.
• I-CAR and ASE certifications preferred.
• Must be able to pass pre-employment screenings including background checks.

Responsibilities

• Diagnose vehicles and assist customers using an Autel scanning unit.
• Communicate technical information effectively, both verbally and in writing.
• Respond to inquiries and resolve vehicle technology issues while maintaining high service quality.

Skills

Communication skills

Customer service

Reading & comprehension

Adaptability

Physical ability

Education

I-CAR certification

ASE certification

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

This role is eligible for a sign-on bonus of up to $2,000!

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

WHAT'S IN IT FOR ME?

• Benefits from day one - Immediately eligible for medical, dental and vision
• Industry Comparable Pay - Paid weekly
• State of the Art Products - 3M Repair Products
• Paid Vacation & Holidays - Begin accruing day 1
• Career growth opportunities - We promote from within
• Paid Skilled Trainings and Certifications - I-CAR and ASE

REQUIREMENTS

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

ABILITIES/SKILLS/KNOWLEDGE

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.