Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; Houston (NC); On-site; USD 46,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Weekly pay

State-of-the-art tools

Paid vacation

Career growth

Certifications (I-CAR/ASE)

Job summary

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to provide high-quality service and diagnostics for our customers, focusing on Autel scanning procedures and vehicle technology questions.

The role emphasizes hands-on diagnostic work, strong communication with customers, and the ability to manage multiple tasks in a fast-paced environment. Join a company that values growth and internal promotion, with benefits from day one and weekly pay.

Qualifications

• 2+ years of experience as a diagnostic technician.
• I-CAR and ASE certifications preferred.
• Must be able to obtain required tools for duties.
• Must pass pre-employment screenings including background checks.

Responsibilities

• Assist customers using mobile diagnostic capabilities and Autel scanning units.
• Answer inbound and outbound calls related to scanning procedures and support.
• Explain technical issues and resolutions for vehicle diagnostics.
• Research and resolve technology issues on vehicles with accuracy and clarity.

Skills

Communication

Customer service

Reading instructions

Adaptability

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Job Summary

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

WHAT’S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

Requirements

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

Abilities/Skills/Knowledge

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.