Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; Marana (AZ); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Benefits from day one

Industry Comparable Pay

State of the Art Products

Paid Vacation & Holidays

Career growth opportunities

Paid Skilled Trainings and Certs

Job summary

Protech Automotive Solutions in Marana, AZ is seeking a Mobile Diagnostic Technician to apply technical knowledge for vehicle diagnostics and customer support, including Autel scanning procedures.

The role involves researching and explaining technical issues, handling inbound and outbound calls, and contributing to a fast-paced service team. Strong diagnostic experience and tools are required; I-CAR/ASE certifications are a plus, with opportunities for training and growth.

Qualifications

• 2+ years of prior experience as a Diagnostic technician.
• I-CAR & ASE certifications preferred.
• Must be able to pass pre-employment screenings.

Responsibilities

• Apply technical knowledge to assist customers and support Autel scanning unit procedures.
• Answer inbound and outbound phone calls relating to scanning and diagnostics.
• Conduct research to understand, explain, and resolve vehicle technology issues.

Skills

Diagnostic technician experience

Customer service

Technical troubleshooting

Tools

Autel scanning unit

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

WHAT’S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

ABILITIES/SKILLS/KNOWLEDGE

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.