Automotive Mobile Diagnostic Technician

Caliber Collision; Kansas City (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401K plan

Paid vacation and holidays

Career growth opportunities

Job summary

Caliber Collision is seeking a Mobile Diagnostic Technician in Kansas City, MO, who will provide exceptional customer service and technical support. This role requires a minimum of 2 years of experience in diagnostic work, as well as effective communication skills. You will assist customers with inquiries and perform technology-related research.

New employees are eligible for a sign-on bonus, comprehensive benefits from day one, and opportunities for career growth. Join our team and work with cutting-edge automotive technology!

Qualifications

• 2+ years of prior experience as a Diagnostic technician required.
• Ability to provide personable, friendly customer service to customers.
• Must currently have or be willing to obtain proper tools.

Responsibilities

• Provide technical knowledge to assist customers.
• Conduct research to resolve technology issues on vehicles.
• Assist with inbound and outbound phone calls regarding the Autel scanning unit.

Skills

Diagnostic technician experience

Customer service skills

Effective communication

Ability to adapt to fast-paced environment

Education

I-CAR and ASE certifications

Tools

Automotive diagnostic tools

Job description

Mobile Diagnostic Technician

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers. This role is eligible for a sign-on bonus of up to $2,000! Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to:

• Applies technical knowledge to assist customers.


• Answers inbound and outbound phone calls in support of Autel scanning unit.


• Answers technical questions relating to the scanning procedures of the Autel unit.


• Conducts research to understand, explain, and resolve technology issues on the vehicle.

Qualifications

• 2+ years of prior experience as a Diagnostic technician required; I-CAR and ASE certifications preferred.


• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned.


• Must be able to pass all pre-employment screenings including background checks.


• Minimum age requirement of 21+ years.


• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.


• Ability to read and understand instructions, written estimates, and work orders.


• Effective verbal and written communication skills.


• Work through competing priorities and adapt easily to a fast-paced environment.


• Ability to provide personable, friendly customer service to internal and external customers.

Benefits

• Benefits from day one – immediately eligible for medical, dental and vision.


• Industry comparable pay – paid weekly.


• State of the art products – 3M repair products.


• Paid vacation and holidays – begin accruing day 1.


• Career growth opportunities – we promote from within.


• Paid skilled trainings and certifications – I-CAR and ASE.


• Mobile technicians are provided with a company vehicle, cell phone, and laptop.


• All employees receive a 401K and healthcare packages that rival some of the largest automotive related companies in the U.S.

Additional Information

Caliber is an Equal Opportunity Employer. Protech uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

Protech Automotive Solutions has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems. We also handle soft touch repair and replacement of delicate vehicle interior trim components. At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools.

At Protech we take what we do seriously, but provide a family atmosphere and have a good time. Consider joining our team as we work through some of the most groundbreaking technology in automotive history.