Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; Grandview (MO); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Sign-on bonus up to $2,000

Medical, dental & vision from day one

Paid vacation & holidays

Weekly pay

Career growth opportunities

I-CAR and ASE training

Job summary

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to perform diagnostic duties using Autel scanning units and provide top-tier customer support. The role involves applying technical knowledge to assist customers and handling calls related to scanning procedures, with emphasis on accurate problem resolution.

We offer a sign-on bonus up to $2,000, day-one medical/dental/vision benefits, paid vacation and holidays, weekly pay, and clear growth opportunities.

Qualifications

• 2+ years of prior experience as a Diagnostic technician.
• I-CAR & ASE certifications preferred.
• Must be able to obtain or already own proper tools to perform duties.

Responsibilities

• Apply technical knowledge to assist customers and support Autel scanning procedures.
• Answer inbound and outbound calls related to Autel scanning unit support.
• Research and explain technical issues on the vehicle to resolve problems.
• Maintain accurate records and comply with pre-employment screenings.

Skills

Diagnostic technician

Autel diagnostic tools

Customer service

Communication skills

Education

I-CAR Certification

ASE Certification

Tools

Autel scanning unit

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

This role is eligible for a sign-on bonus of up to $2,000!

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

WHAT’S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

ABILITIES/SKILLS/KNOWLEDGE

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.