Automotive Maintenance Service Consultant

Davis-Moore Auto Group; Wichita (KS); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Davis-Moore Auto Group in Wichita, KS, is seeking a Maintenance Service Consultant to greet customers, listen to vehicle concerns, and determine needed services. You will prepare repair orders, obtain customer approval for repairs, and communicate timelines and options for additional services.

Safety and high-quality workmanship are emphasized throughout. This on-site role at our Chevrolet store offers opportunities to grow with a customer-focused team, with responsibilities spanning cost

Qualifications

• Greets customers and listens to vehicle concerns or problems.
• Determines type of service or repairs and prepares repair orders.
• Estimates costs and obtains customer permission for repairs.
• Communicates with customers about services and promised completion times.
• Upholds safety and quality standards in all interactions.

Responsibilities

• Greet customers and listen to their vehicle concerns.
• Determine services or repairs and prepare repair orders.
• Explain costs and obtain customer permission for repairs.
• Communicate with customers about services and timelines.
• Maintain safety and quality standards at all times.

Skills

Customer service

Strong communication

Team orientation

Problem solving

Safety focus

Job description

Davis-Moore is seeking a MAINTENANCE SERVICE CONSULTANT at our Chevrolet store in west Wichita, KS.Greets customers, actively listens to the description of their vehicle concerns or problems, determines type of service or repairs needed and prepares repair order. If other issues or repairs are found to be necessary or safety concerns need to be pointed out to the customer not originally listed in the repair order, the service consultant/advisor estimates the cost and obtains permission from the customer for all repair work to be performed and communicates with customer about other available services and time promised to adequately complete the work being performed.

General Qualifications for Davis-Moore Team Members

• Uphold strict moral and ethical standards;
• Show strong initiative and motivation towards your position and a willingness to succeed;
• Embrace change(s) as they occur and keep an open-mind;
• Promote safety in every aspect of the job and act responsibly;
• Seek to deliver and perform at the highest quality standards and exceed expectations;
• Be team orientated and willing to seek and share information with others;
• Communicate clearly and often in a direct, open and respectful manner;
• Ask questions and obtain advice if needed and finally;
• Continually challenge yourself and others for self-improvement. Don't settle for anything less than your best each and every day.

Competitive Benefits including:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance