Automotive Maintenance Coordinator - Remote

ehi.com; Tulsa (OK); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading automotive service provider is looking for a customer service representative in Tulsa, OK. The role involves responding to orders and ensuring compliance with service processes. Candidates must have customer service and automotive maintenance experience. This full-time position offers a comprehensive benefits package and weekday flexibility. Additional compensation for certifications is available.

Benefits

Salary up to $22.08 per hour

Additional compensation for weekend and evening shifts

Comprehensive benefits package

Qualifications

• Must be 18 years of age or older.
• Must live in Tulsa, OK, or surrounding counties.
• Minimum of 6 months of customer service experience required.
• Minimum of 6 months of automotive maintenance or repair experience required.

Responsibilities

• Provide timely responses to orders submitted by phone and email.
• Review repair proposals for compliance with service intervals and pricing.
• Negotiate pricing and warranty applications while issuing purchase orders.
• Contact clients to explain proposed repair procedures.
• Recommend service locations and repair procedures.

Skills

Customer service

Automotive maintenance

Microsoft Office proficiency

Education

Degree in Automotive Technology

Job description

Overview

Why consider this job opportunity:

• Salary up to $22.08 per hour
• Additional compensation for weekend and evening shifts (up to $2.00/hour)
• Opportunity to earn an additional $0.25/hr for each ASE certification held
• Comprehensive benefits package including medical, dental, and vision insurance, paid vacation, and 401(k) employer match
• Full-time remote work opportunity with flexible scheduling based on business needs
• Supportive environment focused on employee development and growth

Responsibilities

• Provide timely responses to orders submitted by phone and email in an efficient and friendly manner
• Review repair proposals to ensure compliance with manufacturer service intervals and pricing
• Negotiate pricing and warranty applications while creating and issuing purchase orders
• Contact clients to explain proposed repair procedures and gain approval
• Recommend proper service locations and repair procedures to clients and internal business partners

Qualifications

• Must be 18 years of age or older
• Must live in Tulsa, OK, or surrounding Oklahoma counties
• Minimum of six (6) months of customer service experience required
• Minimum of six (6) months of automotive maintenance or repair experience required
• Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)

Preferred Qualifications

• Degree in Automotive Technology preferred
• ASE (Automotive Service Excellence) certifications preferred
• Experience in a lube shop, tire shop, repair facility, or dealership preferred

#FleetManagement #RemoteWork #AutomotiveCareers #CustomerService #CareerGrowth

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