Automotive Maintenance Coordinator - Remote

ehi.com; Orlando (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

A growing fleet management service company is seeking a candidate for a remote customer service role. You will provide support for automotive services, ensuring compliance and managing client communications. Candidates should have customer service and automotive maintenance experience. The position offers a competitive hourly wage, additional earnings for certifications, and a robust benefits package.

Benefits

Comprehensive benefits package

Paid vacation

401(k) employer match

Qualifications

• Must be 18 years or older.
• Must reside in the Orlando Metropolitan Area.
• Minimum of six months of customer service experience.
• Minimum of six months of automotive maintenance or repair experience.
• Ability to meet all work-from-home technical requirements.

Responsibilities

• Provide timely and friendly responses to orders via phone and email.
• Review service proposals for compliance and pricing.
• Negotiate pricing and warranty applications.
• Communicate repair recommendations and secure client approvals.
• Identify suitable service locations for clients.

Skills

Customer service experience

Automotive maintenance experience

Education

Degree in Automotive Technology

Tools

ASE certifications

Job description

Overview

Employer Industry: Fleet Management Services

Why consider this job opportunity:

• Salary up to $23.14 per hour, with additional compensation for weekend and evening shifts
• Opportunity to earn an extra $0.25/hour for each current ASE certification held
• Comprehensive benefits package including medical, dental, and vision insurance, paid vacation, and 401(k) employer match
• Work remotely from the comfort of your home in the Orlando Metropolitan Area
• Join a growing company with a commitment to employee development and customer satisfaction

What to Expect (Job Responsibilities)

• Provide timely and friendly responses to orders submitted via phone and email
• Review service proposals to ensure compliance with manufacturer requirements and appropriate pricing
• Negotiate pricing and warranty applications while creating and issuing purchase orders
• Communicate repair recommendations to clients and gain approval for proposed services
• Identify and suggest suitable service locations for clients

What is Required (Qualifications)

• Must be 18 years of age or older
• Must reside in the Orlando Metropolitan Area and the state of Florida
• Minimum of six (6) months of customer service experience
• Minimum of six (6) months of automotive maintenance or repair experience
• Must have the ability to meet all work-from-home technical requirements

How to Stand Out (Preferred Qualifications)

• Degree in Automotive Technology
• ASE (Automotive Service Excellence) certifications
• Experience in a lube shop, tire shop, repair facility, or dealership

#FleetManagement #CustomerService #RemoteWork #CareerOpportunity #AutomotiveIndustry

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