Automotive Maintenance Coordinator - Remote

Enterprise Holdings; Columbia Township (MO); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in Fleet Management offers an exciting opportunity to join their team. This role involves providing customer service and managing orders, with the chance to earn additional compensation for certifications. Ideal candidates will have a background in automotive maintenance and be proficient with Microsoft Office products. Comprehensive benefits and a remote work capability are included.

Benefits

Comprehensive benefits package

Paid vacation and choice time days

401(k) employer match

Qualifications

• Six months of customer service experience required.
• Six months of automotive maintenance or repair experience required.
• Basic proficiency with Microsoft Office products.

Responsibilities

• Provide timely responses to orders submitted by phone and email.
• Negotiate pricing and apply proper warranty applications.
• Contact clients to explain proposed repair procedures.

Skills

Customer Service

Automotive Maintenance

Microsoft Office

Education

Degree in Automotive Technology

Job description

Employer Industry: Fleet Management

Why consider this job opportunity:
- Salary up to $23.63 per hour
- Additional compensation for weekend and evening shifts (up to $2.00/hour)
- Opportunity to earn additional $0.25/hr for each current ASE certification held
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Paid vacation and choice time days, along with a 401(k) employer match
- Flexible work environment with 100% remote work capability

What to Expect (Job Responsibilities):
- Provide timely responses to orders submitted by phone and email in an efficient and friendly manner
- Review proposals to ensure proper services are performed according to manufacturer guidelines
- Negotiate pricing and apply proper warranty applications while issuing purchase orders
- Contact clients to provide recommendations, explain proposed repair procedures, and gain approval
- Recommend appropriate service locations for clients

What is Required (Qualifications):
- Must be 18 years of age or older
- Must reside in Columbia or Jefferson City, MO, or elsewhere in the state of Missouri
- Six (6) months of customer service experience required
- Six (6) months of automotive maintenance or repair experience required
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)

How to Stand Out (Preferred Qualifications):
- Degree in Automotive Technology preferred
- ASE (Automotive Service Excellence) certifications preferred
- Experience in a lube shop, tire shop, repair facility, or dealership

#FleetManagement #RemoteWork #AutomotiveCareers #CustomerService #CareerGrowth

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