Automotive Lube and Oil Technician - Grand Rapids, Michigan, United States

Grand Rapids; Grand Rapids (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a growing business that values family, community, and environmental protection. As a Lube & Oil Technician, you will deliver exceptional service while performing essential vehicle maintenance tasks. This role emphasizes teamwork and customer satisfaction, ensuring that every vehicle is returned in better condition than received. The company fosters a supportive culture and offers numerous benefits, including competitive compensation and a comprehensive benefits package. If you're passionate about automotive service and want to be part of a dedicated team, this position is perfect for you.

Benefits

Competitive Compensation

Employee Referral Program

Employee Discounts

Benefits Package

401(k) and Employer Match

Paid Time Off

Holiday Pay

Qualifications

• Strong customer service focus with excellent communication skills.
• Ability to follow instructions and maintain a professional appearance.

Responsibilities

• Perform lube oil filter services and vehicle inspections professionally.
• Maintain a clean and organized work area while providing excellent service.

Skills

Customer Satisfaction

Communication Skills

Attention to Detail

Teamwork

Education

High School Diploma or Equivalent

Job description

AUTOMOTIVE LUBE & OIL TECHNICIAN

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION: Lube & Oil Technician is responsible for performing lube-related services for customers in a professional and efficient fashion.

THE PERKS:

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexible Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

Skills, Qualifications, and Expectations:

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production, and quality requirements by asking questions and listening.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.

Education and Experience:

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.

Essential Duties & Responsibilities:

• Perform lube oil filter services in a professional manner and perform vehicle inspections as required.
• Provide excellent customer service for all customers whether external or internal, specifically offering dependable vehicle service.
• Maintain equipment in good working condition and keep the work area safe, clean, and organized.
• Receive service assignments from the service writer or service manager.
• Ensure that 'lube' work is finished within the allotted time.
• Maintain a clean, efficient work area and assist in keeping the shop neat and organized.
• Complete and file proper paperwork after every job completion.
• Keep technical qualifications current by finishing any required training programs.
• Ensure that the vehicle is cleaner when the job is completed than when the customer dropped it off.
• Attend company meetings as required.
• Participate in performance management.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Know and understand the federal, state, and local requirements which govern the company’s business.

Physical Requirements:

• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• Occasionally required to walk, sit, and talk or hear.
• Frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers, and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.