Automotive Lead Technician

Bridgestone US; Lake Mary (FL); On-site; Full time

Job summary

A leading company in the automotive service industry is seeking a Lead Technician to leverage their technical expertise and leadership skills. This role involves diagnosing complex automotive systems and mentoring a team to enhance customer satisfaction. The ideal candidate will possess strong communication skills and a commitment to ongoing training and certification.

Benefits

Medical, Dental, and Vision insurance

Paid vacation and holidays

On-the-job training

401(k) match

Flexible work schedule

Qualifications

• Must maintain valid driver's license.
• Skilled in brakes, alignment, and general maintenance.

Responsibilities

• Diagnose and repair various automotive systems.
• Explain technical issues to non-mechanical individuals.
• Train and assist other technicians.

Skills

Brakes diagnosis

Alignment diagnosis

General automotive maintenance

Communication

Education

Vocational-Technical School Program

Tools

ASE Certification

Job description

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401(k) plan to help build towards your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We champion all perspectives, individuals, and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of—your intelligence, resilience, boldness, beauty, and bravery. Because who you are is what we need.

Job Category

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401(k) plan to help build towards your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We champion all perspectives, individuals, and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of—your intelligence, resilience, boldness, beauty, and bravery. Because who you are is what we need.

Job Category

Position Summary

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.

Pay Range: $22.23 - $43.69

Our technicians enjoy a performance-based compensation model known as flat-rate pay. This system rewards our skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment, ensuring you're fairly rewarded for your expertise and dedication. These rates reflect average productivity by region.

Responsibilities

• Diagnose and repair to specifications—brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within the first two years of employment. (Tests and registration fees are paid for by the company. Pass or fail, technicians receive bonuses for each test passed.)

Minimum Qualifications

• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state, and local certification/license where applicable.
• Ability to communicate technical information to non-technical people.
• Reading, writing, and math skills.

Preferred Qualifications

• Strong understanding of electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
• 5 years of automotive repair experience, demonstrated skills via third-party assessments/certifications, or completion of Vocational-Technical School Program.
• A.S.E. certification in at least 3 of A1-A8 (L1 can be one of the three—Brakes and Steering & Suspension A.S.E.s preferred).

Our Crew Knows Benefits

• Medical, Dental, and Vision insurance—starting day 1 for all teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program available.

Our Values Give Back to You

• Professional Development: Resources to help you progress in your career.
• Community Involvement: Opportunities to engage with local communities.
• Integrity & Teamwork: Doing things right, always, together.

What We Offer

At Bridgestone, we foster co-creation and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable. When you join us, you become part of our mission to “Serve Society with Superior Quality,” and we offer:

• A supportive onboarding experience.
• Opportunities for development and growth through training and mentorship.
• Corporate Social Responsibility activities.
• A dynamic, global, and challenging work environment.
• Work/life balance and long-term well-being.
• A diverse and inclusive team.

Bridgestone is an Equal Employment Opportunity employer. We consider all individuals regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity/expression, genetic information, veteran status, or any other characteristic protected by law.

Employment Eligibility

If hired, a Form I-9 must be completed at employment start. Temporary work authorization or sponsorship requirements may disqualify applicants.