Automotive Internet Parts Specialist — E‑Commerce CSR

Vip-Automotive-Group-1

Levittown (NY)

On-site

USD 70,000 - 90,000

Full time

7 days ago
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Benefits offered by this job

Base salary + commission + bonuses
Employee discounts on vehicles, parts,
service
Career advancement opportunities
Stable weekday schedule

Job summary

VIP Automotive Group of Long Island is hiring an Automotive Internet Parts Customer Service Representative in Lindenhurst, NY. The role focuses on managing online orders, customer communication, order fulfillment, and driving automotive parts sales.

Ideal candidates have automotive parts experience and familiarity with online ordering platforms. The position offers a base salary plus commission and bonuses, with a stable weekday schedule and occasional weekend remote coverage.

Qualifications

  • Automotive parts experience is required.
  • This position requires previous automotive parts experience.
  • 2+ years of automotive parts experience preferred.
  • Experience with online automotive parts ordering.
  • Strong customer service and problem-solving skills.

Responsibilities

  • Manage online OEM automotive parts orders from inquiry through fulfillment.
  • Verify OEM part numbers, pricing, quantities, availability, and shipping information.
  • Research parts applications and provide accurate information.
  • Respond to customer inquiries by phone and email.
  • Provide OEM parts quotes and product information.
  • Monitor orders and communicate order status.

Skills

Automotive parts experience
Online parts ordering
Customer service
Communication skills
Detail oriented
Sales minded

Tools

RevolutionParts
CDK
ShipStation

Job description

VIP Automotive Group of Long Island is hiring an Automotive Internet Parts Customer Service Representative in Lindenhurst, NY. The role focuses on managing online orders, customer communication, order fulfillment, and driving automotive parts sales.

Ideal candidates have automotive parts experience and familiarity with online ordering platforms. The position offers a base salary plus commission and bonuses, with a stable weekday schedule and occasional weekend remote coverage.

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