Automotive General Service Technician

Monro, Inc.; Newington (CT); On-site; USD 100,000 - 125,000; Full time

Job summary

Monro, Inc. is seeking an Automotive General Service Technician to join their team. This role focuses on performing routine vehicle maintenance and repairs, ensuring guest satisfaction through effective communication. Candidates should have a high school diploma and basic automotive training. Opportunity for growth and additional training available.

Benefits

Performance based incentives

Paid vacation and holidays for full-time teammates

Reimbursement for ASE Certifications

401(k) eligibility immediately upon hire

Employee discounts

Healthcare, vision, and dental for full-time teammates

Qualifications

• Basic automotive training including maintenance and repair.
• Ability to operate customer vehicles for test drives.
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

Responsibilities

• Perform basic vehicle services and repairs efficiently.
• Conduct tire services, oil changes, and basic maintenance.
• Complete Monro’s Courtesy Inspection process for each vehicle.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Join to apply for the Automotive General Service Technician role at Monro, Inc.

Continue with Google Continue with Google

3 days ago Be among the first 25 applicants

Join to apply for the Automotive General Service Technician role at Monro, Inc.

Company Description

Company Info:

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.

Destination Monro -Your Career is Here!

About The Role:

The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.

Job Description

Responsibilities:

• Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
• Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
• Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
• Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
• Perform other duties as assigned and required.
  
  
Compensation: The hourly range for this role is $17 - $18 This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.

Qualifications

Qualifications:

• High School Diploma or equivalent is preferred.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.
• Required to own a basic set of tools or participate in Monro’s tool purchase program.
  
  

Profile Summary:

• Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.
• Strong customer service skills
• Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
  
  

Additional Information

Work Environment & Physical Requirements:

This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:

• Ability to work flexible hours, days, evenings, weekends, and holidays.
• Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  
  

Benefits:

• Performance based incentives
• Paid vacation and holidaysfor Full Time Teammates
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401keligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full time Teammates
• Employee Access Perks
• Career Advancement Opportunities
  
  

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.



Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automotive

Referrals increase your chances of interviewing at Monro, Inc. by 2x

Sign in to set job alerts for “Automotive Specialist” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Glastonbury, CT $48,000 - $48,000 1 week ago

Automotive Dealership Building Maintenance

Automotive Parts Person / Parts Clerk - FT

Automotive Parts Person / Parts Clerk - PT

Assistant Professor/PC of Automotive Technology

Assistant Service Manager - Wallingford CT

Automotive Detailer - Car Washer - Watertown

Part-Time Automotive Front Desk & Administrative Assistant (1PM–6PM Weekdays)

Commercial Insurance Marketing Specialist

Connecticut, United States $55,000 - $65,000 4 days ago

Assistant Service Manager - Waterbury CT

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.