Dealership Receptionist

Victory Honda Peoria; Peoria (IL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

401(k) with Company Match

Direct Deposit

Opportunity for Advancement

Job summary

Victory Automotive Group is seeking a Dealership Receptionist in Peoria, IL to greet visitors and callers and provide friendly, informative assistance. The role requires strong communication, basic computer skills, and the ability to coordinate with various departments to ensure a smooth customer experience.

The ideal candidate has customer service experience and a professional appearance. Benefits include medical coverage, paid vacation, holidays, and a professional workplace environment.

Qualifications

• Customer service experience preferred.
• Professional and dependable.
• Safety and customer service oriented.
• Basic computer and internet skills.
• Outstanding communication skills.
• Professional appearance and work ethic.
• Ability to read and comprehend instructions.

Responsibilities

• Greets customers and visitors warmly and professionally.
• Directs customers to the appropriate department or contact.
• Answers and routes inbound calls to the correct extension.
• Coordinates questions with department staff for timely resolution.
• Provides administrative support as needed.
• Attends staff meetings and trainings as required.
• Performs other duties as assigned.

Skills

Customer Service

Phone Etiquette

Professionalism

Communication

Job description

Dealership Receptionist

Company Description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. They set the tone for our company by being an outstanding listener and information source and knowing all points-of-contact for every department within the company to promptly assist customers. In addition, they perform administrative duties as needed daily.

The ideal candidate has some experience in a position of similar responsibility (front desk, administrative assistant, etc.). They must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

• Greets all customers in a warm, sincere, and helpful manner
• Directs customers to the appropriate department or point-of-contact
• Manages inbound phone inquiries and routes calls accordingly
• Coordinates questions and issues with the appropriate department personnel
• Provides administrative assistance as needed
• Attends all staff meetings, training, and educational classes as required
• Performs other duties as assigned

Requirements

• Customer Service experience preferred
• Professional and dependable
• Safety and customer service oriented
• Basic computer and internet skills
• Outstanding communication skills
• Professional appearance and work ethic
• Ability to read and comprehend instructions

Compensation

• Competitive Pay Based on Experience
• Medical Benefits
• Paid Vacation
• Holidays
• Professional Workplace
• Non-Smoking Workplace
• Drug Free Workplace
• Opportunity for Advancement
• Direct Deposit
• 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.