Automotive Facilities Inspector, G-16 and Various Languages or Trainee 1/2 (NY HELPS) - Queens County

New York State Department of Motor Vehicles; New York (NY); Presencial; USD 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Leave

Paid Holidays

Pension

Health Insurance

Dental & Vision Coverage

Flex Spending

Voluntary 457B Retirement Saving

Health Care Spending Account

Tuition Assistance Programs

Transportation Savings Program

Employee Assistance Programs

Resumo da oferta

The New York State Department of Motor Vehicles is seeking an Automotive Facilities Inspector Trainee to investigate consumer complaints, inspect automotive service providers, and determine compliance with laws and regulations. You will work in one or more counties and support resolution through reporting and potential hearings.

Responsibilities include gathering information, evaluating evidence, examining vehicles and invoices, and mediating between parties.

Qualificações

• Five years of experience as an automotive mechanic, automotive diagnostician, or automotive technician instructor including diagnosis and repair of OBD2 systems.
• Four years of experience as described above (Trainee 2).
• Three years of experience as described above (Trainee 1).
• Candidates may be eligible for 55b/c designation; must meet minimum qualifications.

Responsabilidades

• Investigates consumer complaints and seeks timely resolution.
• Obtains information by reviewing files and interviewing complainants.
• Examines vehicles and components to assess work performed and charges.
• Gathers evidence, prepares narrative reports, and may testify at hearings.
• Conducts inspections and program audits of automotive facilities to ensure compliance.

Descrição da oferta de emprego

Duties Description

An Automotive Facilities Inspector Trainee investigates and seeks resolution of consumer complaints involving automotive services and periodically inspects service providers for licensure compliance. Candidates will be required to work in one or more counties within that region. Under the general direction of a Senior Automotive Facilities Inspector:

• Obtains information concerning consumer complaints by reviewing complaint file, interviewing complainant, and soliciting third-party information.
• Obtains and evaluates respondent’s version of the events under dispute.
• Examines vehicle and components to determine the nature, extent and necessity of work performed, using appropriate test equipment and disassembling portions of vehicles.
• Examines invoices, bills of sale, purchase orders and related documents to determine whether the quality and type of repair or maintenance work and related charges conform with written estimates and work orders.
• Acts as mediator between consumers and automotive facilities in cases where no illegality is uncovered.
• Gathers, labels and prepares evidence.
• Prepares narrative case reports of findings and makes appropriate recommendations regarding actions to be taken.
• Testifies at administrative hearings and may make recommendations to the hearing officer concerning appropriate restitution.
• May serve as an expert witness at court proceedings.
• Conducts original inspections and periodic program audits of licensed or regulated automotive facilities to ensure compliance with all applicable laws, rules and regulations.

Qualifications

Minimum Qualifications

The NYS DMV Vehicle Safety Field Office is currently accepting applications for Automotive Facilities Inspector, G-16 or Automotive Facilities Inspector Trainee 1/2, G-NS (Equated to G-14/ Equated to G-15). Counties included in Region 6 include: Kings, Queens, and Richmond.

To be eligible for appointment, candidates must meet one of following conditions as detailed below:

NY HELPS*:

Automotive Facilities Inspector, G-16: Five years of experience as an automotive mechanic, automotive diagnostician, or automotive technician instructor which must have included diagnosis and repair of On-Board Diagnostic 2 (OBD2) Systems.

Automotive Facilities Inspector Trainee 2, G-NS (Equated to G-15): Four years of experience as described above.

Automotive Facilities Inspector Trainee 1, G-NS (Equated to G-14): Three years of experience as described above.

Transfer

One year of permanent, contingent-permanent, or 55b/c service allocated to a G-12 or higher eligible for transfer and deemed administrative under Section 52.6 of the Civil Service Law; OR in a title approved for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

Reinstatement

If you previously served in this title or in a title otherwise transferable to this title, you may be reinstated pursuant to Civil Service Law. If you left state service less than one year ago, the reinstatement request from a state agency will usually be approved by the Department of Civil Service. If you left state service more than one year ago, the reinstatement must also be approved by the Civil Service Commission.

55b/c Appointment

This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess the minimum qualifications and a current 55b/c eligibility letter. For 55b/c consideration, candidates must satisfy at least one of the Open Competitive qualifications listed.

The Automotive Facilities Inspector title series includes various languages such as: Chinese, Creole, Italian, Korean, Russian, and Spanish. Please note: For a language title, YOU WILL BE REQUIRED TO TAKE AND PASS the Civil Service Language proficiency exam at a level that will ensure the ability to perform the duties of the position.

• This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Additional Comments

CERTIFICATE REQUIREMENT: Candidates appointed to the Trainee 1, Trainee 2, or Journey (G-16) level will be required to obtain, before completion of their traineeship and/or probation, a total of five valid certifications (or a passing score reports) from the Automobile/Light truck series (A Series) AND/OR from the Medium/Heavy truck test series (T Series) from the National Institute for Automotive Service Excellence (ASE).

Appointees who work in the five boroughs of New York City or in Nassau, Suffolk, Rockland, or Westchester Counties will receive an additional $4,150 annual downstate adjustment.

These field positions are located throughout New York State and require extensive field work and daily travel within a designated region of assignment. Appointees to these positions will be required to operate a motor vehicle; therefore, you must possess a driver’s license valid in New York State at the time of appointment and continuously thereafter.

Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed work week and Telecommuting.

• Paid Leave
• Paid Holidays
• Pension
• Health Insurance
• Dental & Vision Coverage
• Flex Spending
• Voluntary 457B Retirement Saving Program
• Health Care Spending Account
• Tuition Assistance Programs
• Public Service Loan Forgiveness Program
• Transportation Savings Program
• Employee Assistance Programs

For additional information about the benefits of being a state employee, visit the Office of Employee Relations website at https://oer.ny.gov/employee-benefit-programs.

The Department of Motor Vehicles (DMV) is committed to being a model employer for people with disabilities. DMV’s commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact [e-mail]

DMV is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.