Automotive Equipment Technician — Remote Field Service

Snap-on; Spokane (WA); On-site; USD 33,000 - 40,000; Full time

Job summary

Snap-on is actively hiring an Automotive Equipment Technician to service and install equipment across the territory. This role focuses on completing service calls, problem solving, and maintaining strong customer relationships while handling a range of equipment including wheel aligners and brake lathes.

The candidate should have an Associate’s degree or technical training, 1–5 years of experience, and the ability to travel frequently.

Qualifications

• Associate’s degree in a technical field, military training, or equivalent with 1–5 years of experience.
• Basic knowledge of electrical, pneumatics, and strong mechanical skills.
• Knowledge of PC hardware repair.
• Ability to gain knowledge of Snap-on Equipment products and internal procedures.
• Must have a valid driver’s license and ability to work from home as a self-starter.
• Proficiency in Microsoft Office Suite applications; daily travel required.

Responsibilities

• Follow Snap-on safety priorities and maintain a safe working environment.
• Repair, maintain, and install equipment in the assigned territory with standard response times and clear customer communications.
• Assist Associate FST and FST employees with complex customer problems.
• Ensure call completion and closure for all customers assigned.
• Manage customers’ equipment needs during and after warranty periods.
• Resolve customer problems and ensure customer satisfaction.
• Sell contracts, updates/upgrades, and parts in the territory.

Skills

Electrical

Pneumatics

Mechanical skills

PC hardware repair

Customer communication

Driver’s license

Work from home

Microsoft Office

Travel willingness

Education

Associate's degree or technical field/military training

Job description

Snap-on is actively hiring an Automotive Equipment Technician to service and install equipment across the territory. This role focuses on completing service calls, problem solving, and maintaining strong customer relationships while handling a range of equipment including wheel aligners and brake lathes.

The candidate should have an Associate’s degree or technical training, 1–5 years of experience, and the ability to travel frequently.