Automotive Document Specialist & Guest Experience Pro

Sonic Automotive, Inc.; Roseville (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k with 4% match

Paid vacation

Bonus opportunities

Leadership development programs

Job summary

EchoPark Automotive is hiring a Document Specialist / Customer Service Representative for our Sacramento location in Roseville. As a Document Specialist, you will play an important role in the smooth and friendly guest experience at our store.

If you’re a self-sufficient, resilient person who enjoys working in a fast-paced, fun environment, then we’re looking for you. As a Document Specialist, you will be responsible for accurate and timely execution of the financial documentation process.

Qualifications

• Customer service experience required.
• Retail environment experience preferred.
• Attention to detail and transparency in processes.
• Willingness to learn and take ownership.

Responsibilities

• Assist with the final steps of the purchase process
• Provide accurate and timely completed paperwork for successful processing
• Verify insurance, trade payoffs and deposits

Skills

Customer service

Attention to detail

Retail experience

Be transparent

Take the high road

Willingness to learn

Take ownership

Celebrate small successes

Job description

EchoPark Automotive is hiring a Document Specialist / Customer Service Representative for our Sacramento location in Roseville. As a Document Specialist, you will play an important role in the smooth and friendly guest experience at our store.

If you’re a self-sufficient, resilient person who enjoys working in a fast-paced, fun environment, then we’re looking for you. As a Document Specialist, you will be responsible for accurate and timely execution of the financial documentation process.