Automotive Document Specialist — Fast-Paced Customer Care

EchoPark Automotive; Colorado Springs (CO); On-site; USD 54,443,000 - 59,237,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401k with 4% company match

Paid vacation

Access to leadership and personal开发年

Bonus opportunities

Job summary

EchoPark Automotive in Colorado Springs is hiring a Document Specialist (customer service representative) to manage the final steps of the purchase process, ensure accurate and timely financial documentation, verify insurance, trade payoffs, and obtain deposits, all to support a smooth guest experience in a fast-paced store.

The role emphasizes customer service, attention to detail, and ownership of the paperwork process, with opportunities to learn and grow within a fast-paced environment.

Qualifications

• Demonstrated customer service and attention to detail.
• Experience in a retail environment.
• Be transparent and take ownership.
• Willingness to learn and take the high road.

Responsibilities

• Assist with the final steps of the purchase process
• Provide accurate and timely completed paperwork for successful processing
• Verify insurance, trade payoffs and obtain deposits

Skills

Customer service

Attention to detail

Retail experience

Be transparent

Ownership

Willingness to learn

Take the high road

Celebrate small successes

Job description

EchoPark Automotive in Colorado Springs is hiring a Document Specialist (customer service representative) to manage the final steps of the purchase process, ensure accurate and timely financial documentation, verify insurance, trade payoffs, and obtain deposits, all to support a smooth guest experience in a fast-paced store.

The role emphasizes customer service, attention to detail, and ownership of the paperwork process, with opportunities to learn and grow within a fast-paced environment.