Automotive DIY Parts Pro — Expert Sales & Service

Advance Auto Parts Inc.; Ramsey (NJ); On-site; USD 26,000 - 29,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge, store systems, and service execution. The role involves advanced identification, sourcing from multiple channels, and maintaining inventory accuracy.

This full-time position emphasizes customer service and parts expertise to drive sales and store performance. Key duties include assisting DIY customers in person and by phone, performing battery tests and installations, and ensuring clean,

Qualifications

• Experience in automotive parts and sales is required.
• Ability to locate and stock parts and assist customers.
• Willingness to work days, evenings, and weekends as needed.
• Must have a valid driver’s license.

Responsibilities

• Facilitate selling experience for DIY customers via in-store visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installations and wiper installs.
• Maintain high standards of customer service and store appearance.

Skills

Customer service

Parts lookup

Sales

Inventory systems

Microsoft Office

Education

Valid driver’s license

Tools

POS systems

Parts lookup systems

MS Office (Excel/Word)

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge, store systems, and service execution. The role involves advanced identification, sourcing from multiple channels, and maintaining inventory accuracy.

This full-time position emphasizes customer service and parts expertise to drive sales and store performance. Key duties include assisting DIY customers in person and by phone, performing battery tests and installations, and ensuring clean,