Automotive Diagnostic Technician - Strongsville - CLOSED ON SUNDAY

Conrad's Tire Express and Total Car Care; Strongsville (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in automotive service is seeking a Diagnostic Technician to provide expertise in vehicle diagnostics and repairs. The successful candidate will demonstrate technical knowledge, strong problem-solving skills, and a commitment to customer satisfaction. Join a dynamic team that values quality and service excellence while contributing to a fast-paced work environment.

Benefits

Sign-on bonus for full-time hires

Qualifications

• Proficient in using diagnostic tools and automotive equipment.
• Must have a valid driver's license and acceptable driving record.
• Background check required for employment.

Responsibilities

• Diagnoses and repairs vehicles accurately within a reasonable time.
• Performs diagnostic work as assigned, adhering to safety regulations.
• Fulfills duties of Repair Technician and Maintenance Technician as needed.

Skills

Self-motivated

Detail Orientation

Reliability

Desire to Learn

Education

Technician Trainee, Maintenance Technician & Repair Technician certifications

Auto Electricity & Electronics

Scanner/On Board Diagnostics II

Certified Repair Diagnostic Technician

ASE Certifications in Brakes, Suspension and Steering, Heating & Air Conditioning

Job description

Diagnostic Technician - Job Description

SUMMARY

Act as a consultant for diagnostic work, vehicle repairs, and procedures.

All employees are expected to demonstrate core behaviors that help us provide the level of service that customers expect:

Key Competencies	Descriptors
1. Drive	Self-motivated to take action and do more than what is expected in order to deliver excellent service.
2. Desire to Learn	Actively seeks to build or acquire new knowledge in order to improve and develop skills.
3. Speed of Execution	Carries out job duties in a manner that demonstrates ability to achieve the expected level of efficiency, quality and customer service.
4. Detail Orientation	Completes tasks accurately, thoroughly and with an eye toward quality, and in accordance with established processes and procedures.
5. Reliability	Assumes personal responsibility for all aspects of work: quality, timeliness and results; seeking to complete tasks with little oversight.

ESSENTIAL JOB FUNCTIONS

• Diagnoses and repairs vehicles accurately and within a reasonable time frame and with a quality of work that exceeds customer expectations.
• Performs diagnostic work accurately according to daily work orders as received from any manager including: emission control systems; throttle body injection; electrical problems on computerized vehicles; conditions between computer, ignition, and mechanical problems; anti-lock brake systems; cruise control; all non-computerized accessories; drivability problems; on-board computer problems; import fuel injection; import ignition on computerized vehicles; auto transmissions; computerized A/C systems; and four wheel drive internal components.
• Knows, understands, and performs all duties of the Repair Technician and Maintenance Technician jobs.
• Observes and follows all necessary safety regulations when operating machinery, equipment and tools.
• Perform work of other members of the service department if business necessitates.
• Perform any other duties either necessary for customer service or perceived by or assigned to the job.

EQUIPMENT/TOOLS

Operates the following equipment acceptably and safely: diagnostic scan tool, DSO, smoke machine and all equipment required to perform the jobs of other members of the service department.

Tools provided by the Company:

• 1/2" Air Impact Gun, flip sockets (standard & metric), valve stem puller, hubcap hammer, air gauge, tread depth gauge, safety glasses, torque wrench, flat repair tools, wheel lock removal kit and wheel weight hammer/puller.

Tools provided by the Employee*

• Screw driver set (standard & Phillips), vise grips, pliers (standard & needle nose), pair channel locks, basic socket set (standard & metric) " driver and basic tool box to hold all of the above.
• Purchases and maintains the tools necessary to perform the various duties of the job.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform and enjoy each essential duty satisfactorily. The requirements listed below are representative of the knowled ge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

Minimum training required:

• All classes & certifications from the Technician Trainee, Maintenance Technician & Repair Technician roles.

Training Preferred:

• Auto Electricity & Electronics
• Scanner/On Board Diagnostics II
• Lab Scope Diagnostics
• Certified Repair Diagnostic Technician

ASE certifications:

• Suspension and Steering
• Brakes
• Heating & Air Conditioning
• Refrigerant Recovery & Recycling
• Engine Repair
• Electrical/Electronic Systems
• Engine Performance
• Auto Advanced Engine Performance

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS and REASONING ABILITY

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, percent; and the ability to draw and interpret graphs.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to work standing up, walk, use hands and fingers to operate tools and equipment, and speak and listen, both over the phone and in person to customers and fellow employees, in order to perform the above listed duties. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to work in a seated position, climb or balance and taste or smell. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds, and occasionally lift and/or move 75-100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The employee regularly works 45-50 hours per week.
• The employee regularly works Saturdays and occasionally works evenings.
• Travel between locations is occasionally required.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles and chemicals. The employee is frequently exposed to risk of electrical shock and vibration. The employee is occasionally exposed to wet and/or humid conditions, outside weather conditions and combustibles. Fast paced working environment. The noise level in the work environment is usually loud.

MISCELLANEOUS

• Acceptable driving record, in line with the stated Company Policy, and valid driver's license in the state in which they are employed with the Conrad Companies.
• A background check is required as a condition of employment.
• Sign on bonus paid to full time hires.

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Conrad's. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder's responsibility.