Automotive Detail Shop Manager

Xcite Automotive; Grand Rapids (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Career growth opportunities

Competitive pay structure

Job summary

Xcite Automotive is seeking an Automotive Detail Shop Manager for our Grand Rapids partners. You will lead daily operations of the detail shop, supervise detailers and washer attendants, and ensure quality and dealership-ready results.

The role requires hands-on detailing when needed, strong organization, and the ability to manage workflow in a fast-paced dealership setting. Weekend availability is expected.

Qualifications

• 2+ years of professional automotive detailing (interior and exterior).
• Past supervisory, lead, or assistant manager experience in a shop, dealership, or reconditioning environment.
• Strong knowledge of detailing products, tools, and safety practices.
• Weekend work is required; availability on Saturdays and/or Sundays.

Responsibilities

• Assist with supervising and coaching detail shop employees.
• Oversee daily operations, scheduling, and shift coverage.
• Perform hands-on automotive detailing as needed to support workflow.
• Ensure vehicles meet dealership-ready quality standards before delivery.
• Maintain inventory of detailing products, chemicals, and equipment.
• Monitor safety, policies, and quality control.
• Collaborate with dealership managers to meet production goals.
• Identify process improvements to increase shop efficiency and turnaround time.

Skills

Detailing expertise

Supervisory experience

Leadership

Strong communication

Job description

Xcite Automotive is now seeking an Automotive Detail Shop Manager for our partner dealers in Grand Rapids, Michigan!

Job Description

As a Shop Manager, you are responsible for leadership of all daily functions of a detail shop location and ensuring outstanding customer service, labor and quality. You will oversee all employees at the location on behalf of the company and report directly to the District Manager. These employees include: detailers and car washer attendants. This position requires automotive detailing experience and the ability to manage workflow in a fast-paced dealership environment. The ideal candidate is organized, reliable, and capable of stepping in to detail vehicles when needed.

Key Responsibilities

• Assist with supervising and coaching detail shop employees.
• Oversee daily operations, scheduling, and shift coverage.
• Perform hands-on automotive detailing as needed to support workflow.
• Ensure all vehicles meet dealership-ready quality standards before delivery.
• Maintain inventory of detailing products, chemicals, and equipment.
• Monitor and enforce safety procedures, company policies, and quality control.
• Collaborate with dealership managers and internal teams to meet production goals.
• Identify process improvements to increase shop efficiency and turnaround time

Minimum Qualifications / Must-Haves

• 2+ years of professional automotive detailing experience (interior and exterior).
• Prior supervisory, lead, or assistant manager experience in a shop, dealership, or reconditioning environment.
• Strong knowledge of detailing products, tools, and safety practices.
• Weekend work is required. Candidates must be available to work Saturdays and/or Sundays as part of the regular schedule.
• Ability to work in a fast-paced environment and support a dealership workflow.
• Strong communication, organizational, and leadership skills.

Preferred Qualifications / Nice-to-Haves

• Experience as a Detail Shop Manager, Assistant Manager, or Lead Detailer.
• Background in dealership operations or reconditioning services.
• Ability to train and mentor detailers on best practices and quality standards.
• Strong problem-solving and time management abilities.

Compensation & Benefits

• Competitive pay structure (hourly or salary, based on experience).
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Career growth opportunities within the company.

Company Description

Xcite Automotive is a fast-growing automotive service and a software-based company that helps dealers get vehicles frontline-ready quickly and efficiently. Since 2007, Xcite Automotive has been on a mission to make the automotive industry faster, more innovative, and more profitable. Over 1,300 automobile dealers nationwide rely on Xcite's team of 1000+ employees to provide on-site vehicle marketing and reconditioning solutions.

Additional Information

Xcite Automotive provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or orientation. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities