Automotive Detail Manager

INTEGRO; Silver Springs (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare options (medical, vision, &

401(k) retirement plans

Life insurance

Paid time off

Job summary

INTEGRO is seeking a Detail Manager to lead day-to-day operations at one of our automotive dealership locations. You will oversee the detailing team, ensure a clean, safe, and efficient work environment, and coordinate with other departments to schedule and fulfill vehicle detailing tasks.

You will manage quality control, train Associates, and uphold exceptional customer service standards in a fast-paced, onsite setting. A strong work ethic and professional presentation are essential.

Qualifications

• Proven leadership and organizational skills.
• Strong communication with teams and customers.
• Exceptional attention to detail and quality workmanship.
• Commitment to delivering excellent customer service.

Responsibilities

• Manage day-to-day operations and delegate work in a fair and balanced way.
• Coordinate with dealership departments to forecast incoming inventory and schedules.
• Ensure all work is recorded and delegated in the systems.
• Ensure adherence to company policies, processes, and procedures.
• Drive productivity while meeting quality expectations.
• Coach and develop Associates to grow professionally.
• Collaborate with the team to complete work efficiently and maintain workspace safety and organization.
• Build partnerships with different departments and resolve conflicts or complaints.

Skills

Leadership

Communication

Attention to detail

Customer service

Reliability

Job description

With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who havegreat character,take pride in their work, andwant to build a career.

INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who areself-motivatedwith astrong work ethicandgreat attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.

Position Summary

As the Detail Manager, you play a pivotal role in the operational excellence and customer satisfaction of our automotive onsite services division. You are tasked with leading daily operations at your location(s), ensuring efficient operations, a safe and clean work environment, adherence to budget guidelines, and compliance with all company processes and procedures.

Your leadership ensures the delivery of outstanding customer service and work quality. Directly reporting to the Zone Manager, you will oversee all Associates at the worksite, embodying professional conduct and fostering a team environment that meets and exceeds our location objectives.

What we offer:

• Competitive compensation and growth opportunities!
• Payroll processedweeklywithdirect deposit
• Healthcare options including medical, vision, and dental
• 401(k) savings and retirement plans
• Life insurance
• Paid time off

What we are looking for:

• Respectful and reliable with a positive team-builder mindset.
• Exceptional attention to detail.
• Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
• Present yourself well with a clean, professional appearance.
• Respectful and professional communication.
• Proactive, reliable, and trustworthy.
• Valid driver's license with a clean driving record.
• Pass drug screening and background check.

Primary responsibilities of the position:

• Managing day-to-day operations and delegate work in a fair and balanced.
• Communicate with appropriate dealership departments to get forecasts of incoming inventory to for proper scheduling.
• Ensuring all work is recorded and delegated in the systems.
• Ensuring All follow Company policies, processes and procedures.
• Drive productivity while meeting quality expectations consistently.
• Coaching and developing Associates to grow both personally and professionally.
• Working with your team to complete work efficiently, inspecting the quality of work being completed while maintainingworkspace safety, cleanliness and organization.
• Building solid partnerships with different departments.
• Resolving conflicts or complaints from the customers or Associates.
• Ensuring the highest level ofsatisfaction is delivered consistently.
• Willingness to step in and work any job function necessary to insure 100% customer satisfaction.
• Operate everyday with a positive andYESmind set while encouraging the same from fellow Managers and Associates.

This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.

Qualifications:

• Proven experience in automotive detail or related field with managerial responsibilities.
• Strong leadership, organizational, and communication skills.
• Demonstrated ability to manage complex operations and lead a diverse team.
• Commitment to exceptional customer service and quality workmanship.
• Knowledge of automotive detailing processes and techniques preferred.

With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.