Automotive Detail Manager

Integro; Silver Spring (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Weekly payroll with direct deposit

Healthcare options (medical, vision, &

Dental

401(k) retirement plans

Life insurance

Paid time off

Job summary

INTEGRO is seeking a Detail Manager to lead the onsite services division at one of our automotive dealership locations. You will oversee daily operations, ensure efficiency, safety, and adherence to budgets while delivering outstanding customer service and quality workmanship.

You will report to the Zone Manager and supervise Associates, cultivating a professional, team-oriented environment that meets location objectives and drives customer satisfaction.

Qualifications

• Proven experience in automotive detail or related field with managerial responsibilities.
• Strong leadership, organizational, and communication skills.
• Demonstrated ability to manage complex operations and lead a diverse team.
• Commitment to exceptional customer service and quality workmanship.
• Knowledge of automotive detailing processes and techniques preferred.

Responsibilities

• Manage day-to-day operations and delegate work fairly to the team.
• Coordinate with dealership departments to forecast incoming inventory for scheduling.
• Ensure all work is recorded in company systems.
• Enforce company policies, processes and procedures.
• Drive productivity while maintaining quality and safety.

Skills

Leadership

Communication

Organizational skills

Customer service

Team building

Attention to detail

Driver's license

Job description

JOIN OUR TEAM

With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career.

INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.

Position Summary

As the Detail Manager, you play a pivotal role in the operational excellence and customer satisfaction of our automotive onsite services division. You are tasked with leading daily operations at your location(s), ensuring efficient operations, a safe and clean work environment, adherence to budget guidelines, and compliance with all company processes and procedures.

Your leadership ensures the delivery of outstanding customer service and work quality. Directly reporting to the Zone Manager, you will oversee all Associates at the worksite, embodying professional conduct and fostering a team environment that meets and exceeds our location objectives.

What we offer:

• Competitive compensation and growth opportunities!
• Payroll processedweeklywithdirect deposit
• Healthcare options including medical, vision, and dental
• 401(k) savings and retirement plans
• Life insurance
• Paid time off

What we are looking for:

• Respectful and reliable with a positive “team-builder” mindset.
• Exceptional attention to detail.
• Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
• Present yourself well with a clean, professional appearance.
• Respectful and professional communication.
• Proactive, reliable, and trustworthy.
• Valid driver's license with a clean driving record.
• Pass drug screening and background check.

Primary responsibilities of the position:

• Managing day-to-day operations and delegate work in a fair and balanced.
• Communicate with appropriate dealership departments to get forecasts of incoming inventory to for proper scheduling.
• Ensuring all work is recorded and delegated in the systems.
• Ensuring All follow Company policies, processes and procedures.
• Drive productivity while meeting quality expectations consistently.li>
• Coaching and developing Associates to grow both personally and professionally.
• Working with your team to complete work efficiently, inspecting the quality of work being completed while maintainingworkspace safety, cleanliness and organization.
• Building solid partnerships with different departments.
• Resolving conflicts or complaints from the customers or Associates.
• Ensuring the highest level ofsatisfaction is delivered consistently.
• Willingness to step in and work any job function necessary to insure 100% customer satisfaction.
• Operate everyday with a positive and“YES”mind set while encouraging the same from fellow Managers and Associates.

This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.

Qualifications:

• Proven experience in automotive detail or related field with managerial responsibilities.
• Strong leadership, organizational, and communication skills.
• Demonstrated ability to manage complex operations and lead a diverse team.
• Commitment to exceptional customer service and quality workmanship.
• Knowledge of automotive detailing processes and techniques preferred.

With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.

INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.