Automotive Damage Estimator & Insurance Liaison

Superior Collision; Marquette (MI); On-site; USD 55,000 - 80,000; Full time

Job summary

Superior Collision is seeking an Estimator to determine repair costs and timelines, negotiate insurance payments, and clearly communicate costs to customers. Duties include inspecting damaged areas, estimating labor and parts, and drafting work orders in CollisionRight’s system.

The role requires strong knowledge of collision repair processes, attention to detail, and excellent customer service in a fast-paced environment. This position is based in Marquette, MI and on-site.

Qualifications

• Minimum 1–3 years of experience in collision repair.
• Extensive knowledge of vehicle structure to remove/replace damaged components.
• Ability to follow written and verbal instructions.
• Ability to lift 35 lb, occasionally 70 lb.
• Strong negotiation and customer service commitment.

Responsibilities

• Examine damaged parts requiring repair, replacement, or repainting.
• Assess vehicle damage through inspections.
• Estimate labor and parts costs for repairs.
• Prepare insurance forms showing repair cost estimates.
• Communicate vehicle damage and costs to customers professionally.
• Draft work orders and enter into CollisionRight system.
• Maintain records of repairs in company files.

Skills

Collision repair knowledge

Negotiation skills

Attention to detail

Safety procedures

Customer communication

Job description

Superior Collision is seeking an Estimator to determine repair costs and timelines, negotiate insurance payments, and clearly communicate costs to customers. Duties include inspecting damaged areas, estimating labor and parts, and drafting work orders in CollisionRight’s system.

The role requires strong knowledge of collision repair processes, attention to detail, and excellent customer service in a fast-paced environment. This position is based in Marquette, MI and on-site.