Automotive CX Specialist — Commission + Perks

Mishimoto; South Carolina; On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Employee discounts

401(k) with 4% match

In-house gym

Paid time off

Flexible work environment

Job summary

A leading automotive performance company in South Carolina is seeking a Customer Experience Specialist. The role involves helping customers with technical inquiries and product selection while ensuring excellent service. Ideal candidates will have a high school diploma, customer service experience, and knowledge of automotive cooling systems. The company offers a base hourly rate, commissions, and a variety of employee benefits. A collaborative and energetic team environment awaits you here.

Qualifications

• 1-3 years of customer service experience.
• 1-3 years of experience in the automotive industry.
• Understanding of automotive systems, especially cooling.

Responsibilities

• Find solutions for customer issues effectively.
• Assist customers via chat, phone or email.
• Monitor and respond to industry forums.
• Assist with shipping and warranty claims.

Skills

Customer service skills

Multitasking

Problem-solving

Empathy

Communication skills

Education

High School Diploma/GED

Tools

Microsoft Office

Internet skills

Job description

A leading automotive performance company in South Carolina is seeking a Customer Experience Specialist. The role involves helping customers with technical inquiries and product selection while ensuring excellent service. Ideal candidates will have a high school diploma, customer service experience, and knowledge of automotive cooling systems. The company offers a base hourly rate, commissions, and a variety of employee benefits. A collaborative and energetic team environment awaits you here.