Automotive Customer Service Service Cashier

Joe Cooper Ford Yukon; Yukon (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading workplace recognized by USA Today as a Top Workplace! As a Service Cashier for a prominent automotive dealership, you will provide exceptional customer service while managing payments for vehicle maintenance and repairs. This role requires a strong understanding of customer needs, attention to detail, and the ability to maintain professionalism in a fast-paced environment.

Benefits

Medical

Dental

Vision

401(k)

Paid Vacation

Employee Discounts

Qualifications

• High school diploma or GED required.
• Basic computer and data entry skills necessary.
• Previous automotive service cashier experience is a plus.

Responsibilities

• Review service bills for accuracy and calculate customer invoices.
• Receive payments and record amounts on repair orders.
• Ensure complete customer satisfaction and address concerns.

Skills

Customer Service

Data Entry

Professional Appearance

Communication

Education

High school diploma or GED

Tools

CDK Software

Job description

Job Description

2024 USA Today Top Workplace!

The Service Cashier provides a high level of customer service and engagement while receiving payment for maintenance and repairs. The cashier's responsibilities include but are not limited to:

• Reviewing the service bill for accuracy and cost
• Calculate customer's invoice utilizing dealership software
• Ensure appropriate manufacturer of 3rd party warranties were applied if applicable
• Receive proper method of payment from customers and record appropriate amount received on applicable repair order
• Relay and customer customer concerns, questions, and/or needs to the service team
• Be the voice of the dealership to ensure complete customer satisfaction was delivered
• Perform other duties as requested by management

Qualifications:
Qualifications

• High school diploma or GED required
• Ability to read and comprehend instructions and information
• Basic computer and data entry skills
• Professional appearance and grooming standards
• Ability to work well with customers maintaining poise and professionalism at all time while exhibiting a friendly, helpful attitude.
• Previous automotive service cashier experience a plus
• Previous experience with CDK software a plus

Additional Information

Benefits for full time employees include but are not limited to: Medical, Dental, Vision, Life and AD&D, Disability, EAP, 401(k), PTO, Paid Vacation, Paid Holidays, Employee Discounts

_ Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status._