Automotive Customer Experience Specialist

Penske Automotive; Warwick (RI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health care

401k with company match

Career development

Recognition programs

Job summary

Audi Warwick, part of Penske Automotive Group, seeks an experienced Customer Representative to deliver extraordinary customer experiences in a fast-paced dealership environment.

You will collaborate with sales, service and admin teams to ensure customer satisfaction, support ownership journeys, and contribute to sales growth while upholding a values-driven culture of integrity and teamwork.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Exceptional attention to detail.

Responsibilities

• Support the dealership by coordinating with sales, service, production and administrative teams to ensure exceptional customer satisfaction and drive sales.

Skills

Genuine interest in customer service

Team player attitude

Excellent communication

Strong work ethic

Attention to detail

Tools

MS Office Suite

CRM systems

Lead management

Job description

Audi Warwick, part of Penske Automotive Group, seeks an experienced Customer Representative to deliver extraordinary customer experiences in a fast-paced dealership environment.

You will collaborate with sales, service and admin teams to ensure customer satisfaction, support ownership journeys, and contribute to sales growth while upholding a values-driven culture of integrity and teamwork.