Automotive Curtesy Tech

Grease Monkey Tempe AZ; Tempe (AZ); On-site; USD 2,066,400 - 3,030,720; Full time

Benefits offered by this job

Performance bonus

Free uniforms

Job summary

Grease Monkey Tempe AZ is seeking an Automotive Courtesy Technician to be the first point of contact for customers, greeting them and explaining service recommendations. You will perform vehicle courtesy inspections, assist technicians with preventive maintenance, keep the shop clean, and handle vehicles safely and professionally.

You will support the service team to maximize efficiency and customer satisfaction, provide outstanding service throughout each visit, and help drive repeat business

Qualifications

• High school diploma or GED preferred.
• No automotive experience required—paid training provided.
• Customer service experience is a plus.
• Positive attitude and willingness to learn.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Team-oriented with a strong work ethic.
• Valid driver’s license with an acceptable driving record preferred.

Responsibilities

• Welcome customers promptly and professionally upon arrival.
• Explain service recommendations and answer basic customer questions.
• Direct vehicles safely into and out of service bays.
• Provide outstanding customer service throughout the entire visit.
• Thank customers and invite them to return for future service.
• Perform complimentary vehicle inspections.
• Check engine oil and other fluid levels.
• Inspect tire pressure and adjust as needed.
• Check windshield wipers, lights, battery condition, and belts.
• Inspect air filters and cabin air filters.
• Clean vehicle windows and vacuum floor mats (if offered by the store).
• Verify service reminders and maintenance schedules.
• Assist Lube Technicians with oil changes and preventative maintenance.
• Restock inventory, fluids, filters, and shop supplies.
• Keep the lobby, restrooms, bays, and exterior areas clean and organized.
• Remove trash and maintain a safe work environment.
• Assist with opening and closing duties.
• Follow all company safety procedures and OSHA guidelines.

Skills

Customer service

Communication

Teamwork

Positive attitude

Reliability

Willingness to learn

Education

High school diploma or GED

Job description

Benefits

• Bonus based on performance
• Free uniforms

Position Summary

The Automotive Courtesy Technician is the first point of contact for customers and plays a key role in delivering an exceptional service experience. This position is responsible for greeting customers, performing vehicle courtesy inspections, assisting technicians with preventative maintenance services, maintaining a clean facility, and ensuring vehicles are handled safely and professionally. The Courtesy Technician serves as the bridge between the customer and the service team while helping maximize efficiency and customer satisfaction.

Essential Duties & Responsibilities

Customer Service

• Welcome customers promptly and professionally upon arrival.
• Explain service recommendations and answer basic customer questions.
• Direct vehicles safely into and out of service bays.
• Provide outstanding customer service throughout the entire visit.
• Thank customers and invite them to return for future service.

Vehicle Courtesy Services

• Perform complimentary vehicle inspections.
• Check engine oil and other fluid levels.
• Inspect tire pressure and adjust as needed.
• Check windshield wipers, lights, battery condition, and belts.
• Inspect air filters and cabin air filters.
• Clean vehicle windows and vacuum floor mats (if offered by the store).
• Verify service reminders and maintenance schedules.

Shop Support

• Assist Lube Technicians with oil changes and preventative maintenance.
• Restock inventory, fluids, filters, and shop supplies.
• Keep the lobby, restrooms, bays, and exterior areas clean and organized.
• Remove trash and maintain a safe work environment.
• Assist with opening and closing duties.

Safety & Compliance

• Follow all company safety procedures and OSHA guidelines.
• Wear required personal protective equipment (PPE).
• Safely operate customer vehicles.
• Report equipment issues or safety concerns immediately.
• Maintain a clean, hazard‑free work environment.

Qualifications

• High school diploma or GED preferred.
• No automotive experience required—paid training provided.
• Customer service experience is a plus.
• Positive attitude and willingness to learn.
• Strong communication skills.
• Ability to work in a fast‑paced environment.
• Team‑oriented with a strong work ethic.
• Valid driver's license with an acceptable driving record preferred.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequently lift up to 50 pounds.
• Bend, kneel, stoop, and work around vehicles.
• Comfortable working in varying temperatures and shop environments.

Knowledge & Skills

• Excellent customer service skills.
• Basic automotive knowledge preferred but not required.
• Strong attention to detail.
• Ability to multitask.
• Reliable attendance and punctuality.
• Positive, professional attitude.

Compensation & Benefits

• Competitive hourly pay.
• Performance‑based bonus opportunities.
• Paid on‑the‑job training.
• Career advancement opportunities into Lube Technician, Senior Technician, Assistant Manager, and Store Manager positions.
• Employee discounts.

Success in This Role

A successful Courtesy Technician:

• Creates a welcoming and professional first impression.
• Helps maintain efficient vehicle flow through the shop.
• Supports technicians to reduce service times.
• Delivers exceptional customer experiences that generate repeat business and positive reviews.
• Maintains a clean, organized, and safe facility.
• Demonstrates reliability, teamwork, and a desire to grow within the company.

This position is an excellent entry point into the automotive service industry, providing hands‑on experience and a clear career path into technical and leadership roles.