Automotive Courtesy-Greeter

Workstream; Parkville (MD); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid PTO & Holidays

Uniforms, Advancement

Job summary

Jiffy Lube is seeking a Courtesy Technician to join a fast-paced automotive service team. This entry-level position focuses on greeting guests, delivering excellent customer service, and assisting with quick lube services.

Prior automotive experience is a plus, but related customer service experience is welcome. Responsibilities include maintaining cleanliness and safety, learning through Jiffy Lube University, and advancing to other roles as certification is earned.

Qualifications

• The Courtesy Technician position is an entry level role requiring good interpersonal and communication skills and customer service.
• Automotive experience is a plus, but candidates with retail, sales or customer service experience will be considered.

Responsibilities

• Greet guests and provide outstanding customer service.
• Assist the J-Team with service tasks and shop duties.
• Keep the shop clean, safe and presentable.

Skills

Interpersonal skills

Communication

Customer service

Tools

Basic hand tools

Job description

Courtesy Technician /Quick Lube

Business Description

Jiffy Lube® is the largest quick lube chain in the nation with more than 2,400 plus franchise owned service centers in all 50 states. We pioneered the Fast Oil Change industry more than 45 years ago, providing oil & fluid maintenance and (now) almost every common major and

minor repair service. From wheel alignments to brake jobs to tires and more.

Qualifications

The Courtesy Technician position is an entry level position and requires candidates with good interpersonal and communication skills along with great customer service. Automotive experience is a plus, but we will consider those with retail, sales or customer service experience.

Responsibilities

As a Courtesy Technician, you will work in a fast-paced and specialized service environment, and will be responsible for greeting guests, customer service, and assisting the J-Team service vehicles.

Physical Qualifications:

Technicians must expect to stand for long periods of time on hard surfaces, like concrete or metal, and expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises, and exhaust fumes.

• Enjoy working in a fast-paced automotive service environment
• Must be able to use basic hand tools and learn quick lube service
• Positive attitude, strong work ethic, motivated, and a team player
• Must be able to lift and move work-related items up to 50 pounds
• Must be able to push, pull, lift, and bend at the knees and waist
• Have a valid drivers license and authorized to work in the U.S.

Job Duties Include, but are not limited to…:

Duties include but are not limited to: Greeting the guest on arrival, providing outstanding customer service, assisting the J-Team cleaning exterior windows, vacuuming interior floor, and filling tires with the proper air pressure. In addition, candidates must complete all safety, service, and required training courses through Jiffy Lube University. The Courtesy Technician is also responsible for keeping the shop clean, safe and presentable.

Once you’ve become certified, you will be eligible for advancement opportunities and training in other positions [Lube Technician or Customer Service Advisor].

Qualifications:

• Previous experience is preferred with a minimum of 1-year automotive cashier or counter sales working for a dealership, tire center, repair shop or quick Lube. However, we would consider a candidate with some automotive office or business experience.

Full-Time Perks:

• Medical, Dental, and Vision Insurance
• Paid PTO (personal time off) & Holidays
• Uniforms, Advancement, Company Discounts
• Flexible Work Schedule, a Great Team Environment, and more….

Business Model & Culture:

• Fast paced and team-oriented environment
• World class JLU training to meet all challenges
• Customer driven building strong relationships
• Value teammates and recognize their contributions
• Being inclusive and having equal access to opportunity

The Blauvelt Jiffy Lubes have been in operation for over 40 years. Jiffy Lube is a great place to work if you love working with your hands, learning how to work on cars, and want to grow a career in the automotive field. Our fun, team-oriented atmosphere means you don't have to work by yourself on your own bay like in most other shops. We provide all the tools and training to do the work. We work on all makes and models. All you need is a positive attitude, strong work ethic, and drive to grow your career in a fast paced work environment.
We live by the following FASTEST core values:
Friendly, Accountable, Service, Teamwork, Educational, Speed, and Tidy.
Come join our Team and get started!