Automotive Client Specialist Audi

Empire Automotive Group

Village of Lynbrook (NY)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

401(K) Plan

Free sales training

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Job summary

A leading automotive group in New York is looking for a Client Relations & Renewal Specialist to manage client accounts, ensure engagement, and provide exceptional service. This role requires strong communication, professionalism, and at least one year of automotive experience. Join a growing team that values trust, service, and personal growth. The position offers a friendly work schedule, competitive pay, and comprehensive benefits including health and dental insurance.

Qualifications

Minimum of one year of automotive experience is required.
Ability to handle multiple tasks efficiently.
Demonstrate empathy and strong relationship-building skills.

Responsibilities

Manage client accounts and ensure continued engagement.
Conduct personalized outreach and maintain high-touch relationships.
Participate in training programs to master product details.

Skills

Exceptional communication skills

Persuasiveness

Creative thinking

Professionalism

Relationship management

Automotive experience

Tech-savvy

Tools

Microsoft Office

Job description

Client Relations & Renewal Specialist

We are a rapidly growing luxury brand committed to delivering exceptional service to every client. As we expand, we are seeking a polished yet forward-thinking Client Relations & Renewal Specialist to join our team. Our clients expect the highest standard of professionalism, attention and care — and we expect the same from our team.

Role Overview

As a Client Relations & Renewal Specialist, you will be the trusted voice of our brand, managing client accounts and ensuring continued engagement with our services. Your role centers on personalized outreach, thoughtful communication, and high-touch relationship management with clients who are nearing renewal. This is a relationship-driven position.

Product Mastery & Professional Development

Exceptional communication skills — warm, articulate, poised, and confident.
Naturally persuasive in a refined, non-pressured manner.
Creative thinker who understands personalization and the luxury guest experience.
High level of professionalism, discretion, and emotional intelligence.
Become the go-to vehicle expert! You’ll master every detail of our product lineup—from cutting‑edge features to custom packages—building unbeatable confidence in new and pre‑owned models.
Participating in training programs, seminars, and professional development opportunities.

Qualities We’re Looking For

You’re a powerhouse communicator—organized, personable, and always ready to engage with clarity and confidence.
You show up sharp and professional, representing Empire with pride in business attire and attitude.
Punctuality is your promise. You bring consistency, reliability, and an ironclad commitment to being on time.
You lead with empathy, understanding that listening is just as important as guiding.
You thrive in high‑gear environments, driven by results and powered by a strong work ethic.
You build trust with every interaction, offering exceptional customer service rooted in knowledge, care, and professionalism.
You bring valuable industry insight, backed by at least one year of automotive experience.
Your positivity is contagious. Friendly, reliable, and team‑oriented—you’re the kind of person people want on their side.
You welcome growth, embracing constructive feedback as a launchpad for continuous improvement.
You’re adaptable and dependable, with the flexibility to work weekends and holidays when needed.
You’re tech‑savvy and efficient, juggling tasks while navigating Microsoft Office and dealership systems with ease.
You take pride in your space, keeping your work area clean, organized, and detail‑focused.
Your career tells a story of stability and momentum, showing consistent growth and commitment wherever you’ve worked.

The job descriptions and responsibilities above will be required but not limited to any other job‑related duties assigned by their supervisor.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company Description

The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different franchise brands, both import and domestic. We are the third‑fastest growing privately owned automotive group in the U.S. At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re‑imagine the automotive industry, while ensuring that all drivers continue their journey forward. Come grow with us!

Benefits