Automotive BDC Sales Representative

King O'Rourke Auto Group; Town of Smithtown (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Aggressive pay plan including monthly

401k Plan with matched dollars

Health & dental benefits

Paid time-off, holidays, vacation

Quarterly bonuses available

Company discounts & more

Job summary

King O’Rourke Cadillac Buick GMC located on 756 Smithtown Bypass in Smithtown NY, is seeking an Internet BDC representative. We offer part time and full time positions with a flexible schedule and a strong emphasis on training and rewards through bonus and commission programs.

The King family has represented the American brand for almost 50 years. The BDC role focuses on delivering top-tier customer experiences, outbound/inbound calls, scheduling appointments, and maintaining CRM notes.

Qualifications

• Typing skills are required.
• Outstanding verbal and written communication.
• Professional appearance and work ethic.
• High energy personality with a positive attitude.
• Superior customer service skills.
• Excellent telephone and listening skills with follow-up.
• Self-motivated, reliable, and able to multi-task in a fast-paced environment.

Responsibilities

• Promote and seek opportunities to deliver a top-notch customer experience.
• Interact with customers to identify their needs for new/used vehicle sales.
• Answer inbound calls, set appointments, assist customers as necessary.
• Daily outbound call campaigns to set appointments for Sales Department.
• Coordinate appointments via phone, text and email.
• Work with the BDC Manager and team to ensure leads are recorded in CRM.
• Stay informed about products and their benefits to customers.
• Complete product and sales/service training as requested by BDC.
• Track all activity in the CRM tool.
• Prioritize your day and multi-task in a fast-paced environment.

Skills

Typing

Communication

Professionalism

Energy

Customer service

Multi-tasking

Job description

King O’Rourke Cadillac Buick GMC located on 756 Smithtown Bypass in Smithtown NY, is seeking to hire an Internet BDC representative. We offer part time and full time positions -- flexibile schedule.

The King family has represented the American brand for almost 50 years!

WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs.

Great opportunity for advancement, top pay and best pay plan offered.

View our Careers Page here to see what it's like to work at King O'Rourke Auto Group!

Responsibilities:

• Promote and seek out opportunities to deliver a top-notch customer experience
• Interact with customers to identify their individual needs and opportunities for new/used vehicle sales
• Answer inbound calls, set appointments, assist customers as necessary
• Daily outbound call campaigns to set appointments for Sales Department (service customers in need of new vehicle, out of warrantee, declination of services, etc.)
• Coordinating appointments via phone, text and email.
• Work closely with the BDC Manager and other BDC sales personnel to ensure sales or service lead opportunities are accounted for and appropriate notes are made in the CRM
• Stay informed about new products, features, accessories, etc., and their benefits to customers
• Complete product and sales/service training as requested by BDC
• Track all activity in the CRM (Customer Relations Management) Tool
• Must be able to prioritize your day and multi-task

Benefits:

• Aggressive pay plan including monthly spiffs.
• 401k Plan with matched dollars
• Health & dental benefits
• Paid time-off, Paid holidays, Paid vacation, etc.
• Quarterly bonuses available
• Company discounts & more

Requirements:

• Typing Skills
• Outstanding communication skills - verbal and written
• Professional appearance and work ethic
• Great attitude with a high energy personality
• Superior customer service skills
• Remarkable phone & listening skills and follow up.
• You must be self-motivated, driven, reliable individual who can multi-task and keep up in an exciting, fast paced environment.

Pay range: $50,000-$70,000

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.