Automotive BDC Administrative Assistant (REMOTE)

Toyota of Boerne; Friendly (MD); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company in the automotive industry seeks a remote BDC Administrative Assistant to support their Service Business Development Center. Ideal candidates will possess strong organizational and critical thinking skills, along with prior administrative experience. This role offers the opportunity to work with a company that values its employees and fosters a supportive, family-oriented environment.

Qualifications

• Prior experience as Administration Assistant or in Customer Service.
• Proficiency in Excel and Google Sheets with strong critical thinking skills.
• Organized and able to multitask effectively.

Responsibilities

• Manage daily department metrics and prepare for coaching sessions.
• Coordinate team meetings and sort through applicant submissions.
• Create reports and outlines for management based on performance data.

Skills

Customer service

Organization

Critical thinking

Team player

Multitasking

Bilingual

Tools

Excel

Google Sheets

Job description

All Jobs > Automotive BDC Administrative Assistant (REMOTE)

Boerne, TX, San Antonio, TX, Houston, TX, Humble, TX • Business Development Center (BDC)

Full-time

Description

You are the talent, we are the opportunity!

Vic Vaughan Toyota of Boerne is seeking candidates for the 100% REMOTE Service Business Development Center Admin Assistant position. We are looking for someone who possesses quality critical thinking skills and a team-building mindset. This job is for someone who is looking for a rewarding career with a company that treats its employees like family! Vaughan Automotive has a people-first mindset with the tools and resources to help you succeed.

Job Responsibilities:

? Prioritize department and department metrics

? Listen to service coordinator’s calls daily

? Prepping service coordinators’ calls for one-on-one coaching, ie, not following scripts, missed opportunities, customer service performance, etc., ready for management to coach

? Coordinating team meetings over Zoom

? Sorting through applicants and prepping potential Service Coordinator candidates for management interviews

Administrative Duties:

? Daily department reporting check-in and prep any missed daily metrics by agents for management escalation

? Update team numbers for reporting

? Create spreadsheets or outlines for management

? Analyzing numbers and coming up with contest ideas for the team to consistently improve department goals.

Job Qualifications:

? Admin Assistant or customer service experience

? Must be proficient on phones and computers, with strong skills in Excel and Google Sheets, Formulas

? Strong team player

? Professional and polite demeanor

? Friendly and outgoing

? Organized, detailed, and able to multitask

? Experience and knowledge in the automotive industry is a strong plus

? Being bilingual is a strong plus

Please submit your resume for consideration. Salary is commensurate with experience.