Automotive Assistant & Service Managers

MavisTire; Burbank (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) employer match

Paid vacations

Paid time off

Paid holidays

Life insurance

On-the-job training

Career growth opportunities

Job summary

Mavis Tires & Brakes at Discount Prices is seeking full-time Automotive Assistant and Service Managers for our Oak Lawn, IL centers. The role supports store leadership, ensures safe operations, schedules technicians, and aims to meet customer expectations with timely, quality service.

Service Managers assist customers in tire selections and drive sales initiatives while directing mechanics and technicians to deliver high-quality vehicle repairs and maintenance, with a focus on customer

Qualifications

• Be at least 18 years old and legally eligible to work in the United States.
• 1 year of experience and/or training in automotive parts and/or tire sales.
• 1 year of experience and/or training in automotive repairs/maintenance.

Responsibilities

• Assist Store Manager to ensure efficient, safe, and effective store operation.
• Schedule mechanics/technicians and manage orders and workflow.
• Direct high-quality vehicle repair and maintenance work to meet customer expectations.
• Drive sales initiatives and communicate with customers about needed services.

Skills

Leadership

Customer service

Automotive parts

Automotive repairs

Job description

Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers

Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We’re looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the Oak Lawn, IL area.

As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians' work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members.

The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Employee Benefits

At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement.

Qualifications

We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position.

Mavis is an Equal Opportunity Employer