Automotive Assistant Manager / Service Writer

Midas COLUMBIA 5750; Columbia Township (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Health insurance

Paid time off

Job summary

A leading automotive service provider in Columbia Township is seeking an Automotive Assistant Manager/Service Writer. The ideal candidate will manage all service department activities, ensuring exceptional customer service and overseeing team operations. Responsibilities include delivering pricing estimates, supervising staff, and maintaining organization within the facility. Candidates should have at least 2 years of management experience and possess strong automotive knowledge. Midas offers a supportive environment focused on training and promotion from within.

Qualifications

• A minimum of 2 years of store or assistant manager experience.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspections and make comprehensive recommendations.
• Lead, manage, and train the team.
• Supervise up to 6 employees.
• Maintain inventory counts and overall cleanliness.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including Saturdays

Job description

Benefits:

• Employee discounts
• Free uniforms
• Health insurance
• Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for a automotive assistant manager/service writer to help manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Assistant Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to 6 employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned
• 5 Day work week

Qualifications

• A minimum of 2 years of store or assistant manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including Saturdays

Valid driver’s license