Automotive Assistant Manager

bigbrandtire; Austin (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive hourly rate

Paid vacation and holidays

Medical, dental, vision insurance

401(k) with company match

Employee discounts

Career growth opportunities

Job summary

Big Brand Tire & Service is looking for an Automotive Assistant Manager in Austin, TX. This pivotal role involves leading a performance-focused team, ensuring exceptional customer experiences and managing shop operations.

With over 50 years in the industry, Big Brand provides a workplace committed to your career growth, offering competitive rates, a variety of insurances, and a supportive team environment. Join us to thrive in a fast-paced automotive service setting.

Qualifications

• 1-3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Valid driver's license and ability to lift 70 lbs.
• Open availability, including weekends.

Responsibilities

• Lead from the front: daily game plan, keep the shop safe and efficient.
• Own the guest experience: greet, advise, close sales confidently.
• Bridge between techs and customers; translate inspections into recommendations.
• Develop the team: coach advisors and techs, celebrate wins.
• Run the business: inventory, cash handling, scheduling, KPI tracking.

Skills

Service management

Team leadership

Communication skills

Problem-solving

Service sales

Job description

Automotive Assistant Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Automotive Assistant Manager

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
• Be the bridge between techs and customers; translate inspections into trusted recommendations
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)
• Cover the deck when the Store Manager is out; model elite standards on every shift

What Makes You a Great Fit

• At least 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem-solving skills
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self-starter who thrives on results, accountability, and growth
• Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.