Automotive Assistant Manager

American Tire Depot, Inc.; Santa Ana (CA); Presencial; USD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly rate + commission

Overtime opportunities

Paid vacation and holidays

Medical, dental, vision, life, and-sup

401(k) with company match

Employee discounts, referral bonuses и

ASE reimbursement

Genuine career growth into Store Mgr/M

Descripción de la vacante

American Tire Depot is seeking an Automotive Assistant Manager to help deliver an outstanding customer experience and drive our high-volume service operations in Santa Ana, CA. You will lead front-line teams, set daily plans, and ensure safety, cleanliness, and efficiency while building rapport with guests and guiding service recommendations.

Join a results-driven culture that values career growth, with clear paths to Store Manager or Multi-Unit leadership as you coach advisors and technicians,

Formación

• Experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsabilidades

• Lead from the front: open/close, daily plan, shop safety and efficiency.
• Own the guest experience: greet, advise, build estimates, explain work, close sales.
• Bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory, ordering, cash handling, scheduling, KPI tracking, OSHA/EHS compliance.
• Cover the deck when Store Manager is out; model elite standards on every shift.

Conocimientos

Automotive service management

Team leadership

Service sales

Communication

Descripción del empleo

Automotive Assistant Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Assistant Store Manager:

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
• Be the bridge between techs and customers; translate inspections into trusted recommendations
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)
• Cover the deck when the Store Manager is out; model elite standards on every shift

What Makes You a Great Fit

• At least 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem-solving skills
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self-starter who thrives on results, accountability, and growth
• Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we’re serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.

American Tire Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.