Automation Systems Engineer

Unisys; Philadelphia (Philadelphia County); On-site; USD 110,000 - 140,000; Full time

Job summary

Unisys is seeking an Automation Engineer with 3–5 years of experience to transform repetitive manual work into reliable automation across Windows, Linux, storage and backup domains.

You will partner with Steady State teams to surface opportunities via interviews and ServiceNow data, then codify best practices and deploy via Ansible, Terraform, and GitLab CI/CD, while managing secrets with Vault and artifacts with Artifactory.

Qualifications

• BA/BS degree or equivalent experience.
• 3-5 years in automation, DevOps, or platform engineering.
• Hands-on with Ansible, Terraform, GitLab CI/CD, Vault.
• Experience analyzing ITSM ticket data to surface automation.
• Familiarity with Windows and Linux systems administration.
• Strong scripting skills (Bash, Python, PowerShell).

Responsibilities

• Identify recurring manual tasks from ServiceNow and ticket data.
• Build and maintain CI/CD pipelines for automation deployment.
• Manage secrets with HashiCorp Vault.
• Leverage Artifactory to secure automation artifacts.
• Collaborate with Steady State and cross-functional teams.
• Document playbooks and pipeline configurations.
• Track automation impact and reduce manual ticket volume.

Skills

Automation

DevOps

Scripting

Windows administration

Linux administration

Storage & backup administration

Education

BA/BS degree or equivalent experience

Tools

Ansible

Terraform

GitLab CI/CD

HashiCorp Vault

JFrog Artifactory

Xray

Catalog

Curation

ServiceNow

Power BI

Job description

We are seeking a motivated Automation Engineer with 3-5 years of experience to identify and eliminate repetitive manual work across our Steady State teams (Windows, Linux, Storage, and Backup) and turn it into reliable, reusable automation. This role is centered on discovery as much as delivery: partnering with Steady State to surface recurring tasks through interviews and ServiceNow ticket data, then codifying best practices, critical procedures, and common maintenance/deployment work using Ansible, GitLab CI/CD, HashiCorp Vault, Terraform, and the JFrog Artifactory suite (Xray, Catalog, and Curation).

Mine and analyze ServiceNow ticket data to identify recurring, manual, and time-consuming tasks, and quantify their frequency and effort.

• Prioritize automation opportunities based on ticket volume, risk, and operational impact, and build use cases in partnership with Steady State leadership.
• Build and maintain GitLab CI/CD pipelines to package, test, and safely roll out automation to production.
• Manage secrets, credentials, and certificates used by automation workflows through HashiCorp Vault.
• Utilize JFrog Artifactory, including Xray, Catalog, and Curation, to manage and secure the artifacts produced by automation pipelines.
• Validate that new automation matches or exceeds existing manual procedures before retiring the manual process.
• Track and report on automation coverage and the resulting reduction in manual ticket volume.
• Document automated processes, playbooks, and pipeline configurations.
• Continuously revisit ticket trends to catch newly emerging repeat work and keep the automation backlog current.
• Strong communication skills, with the ability to work across development, security, and operations teams.

ServiceNow and Power BI reporting/dashboarding experience for tracking automation impact.

BA/BS degree or equivalent experience and 3-5 years of experience in automation, DevOps, or platform engineering roles.

• Hands-on experience with Ansible, Terraform, GitLab CI/CD, and HashiCorp Vault in a production environment.
• Experience analyzing ticket/incident data (ServiceNow or similar ITSM tool) to identify automation opportunities.
• Comfortable gathering requirements directly from operations teams through interviews and process walkthroughs.
• Working knowledge of Windows and Linux systems administration, storage, and backup operations.
• Solid scripting ability (Bash, Python, PowerShell, or similar).
• Understanding of DevSecOps principles and software supply chain security.
• Strong communication skills, with the ability to work across development, security, and operations teams.

This role may require access to export-controlled commodities and technology.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.