Automation Systems Engineer

Unisys; Pennsylvania; On-site; USD 100,000 - 140,000; Full time

Job summary

Unisys in the United States is seeking an Automation Engineer with 3-5 years of hands-on experience to identify and eliminate repetitive manual work across Steady State teams (Windows, Linux, Storage, and Backup). The role centers on discovery and delivery, partnering with Steady State to surface recurring tasks via interviews and ServiceNow data, then codifying best practices and procedures.

You will implement automation using Ansible, Terraform, GitLab CI/CD, HashiCorp Vault, and JFrog

Qualifications

• Identify recurring, manual, time-consuming tasks from Steady State operations.
• Prioritize automation opportunities based on ticket volume, risk and impact.
• Build and maintain GitLab CI/CD pipelines for automation delivery to production.
• Manage secrets and certificates using HashiCorp Vault in production.
• Use JFrog Artifactory suite (Xray, Catalog, Curation) to secure artifacts.
• Validate automation against current procedures before retirement of manual processes.
• Document automation playbooks and pipeline configurations.
• Track automation coverage and reduction in manual ticket volume.

Responsibilities

• Mine and analyze ServiceNow ticket data to surface recurring tasks.
• Prioritize automation opportunities with Steady State leadership.
• Create/maintain CI/CD pipelines for automation deployment.
• Secure credentials and secrets via Vault.
• Manage Artifactory artifacts and security features.
• Validate new automation against existing processes.
• Document automation runbooks and configurations.
• Monitor automation impact and backlog trends.

Skills

Automation

DevOps

Scripting

Communication

Security

Education

BA/BS degree or equivalent experience

Tools

Ansible

Terraform

GitLab CI/CD

HashiCorp Vault

JFrog Artifactory

Xray

Catalog

Curation

ServiceNow

Power BI

Job description

We are seeking a motivated Automation Engineer with 3-5 years of experience to identify and eliminate repetitive manual work across our Steady State teams (Windows, Linux, Storage, and Backup) and turn it into reliable, reusable automation. This role is centered on discovery as much as delivery: partnering with Steady State to surface recurring tasks through interviews and ServiceNow ticket data, then codifying best practices, critical procedures, and common maintenance/deployment work using Ansible, GitLab CI/CD, HashiCorp Vault, Terraform, and the JFrog Artifactory suite (Xray, Catalog, and Curation).

• Mine and analyze ServiceNow ticket data to identify recurring, manual, and time-consuming tasks, and quantify their frequency and effort.
• Prioritize automation opportunities based on ticket volume, risk, and operational impact, and build use cases in partnership with Steady State leadership.
• Build and maintain GitLab CI/CD pipelines to package, test, and safely roll out automation to production.
• Manage secrets, credentials, and certificates used by automation workflows through HashiCorp Vault.
• Utilize JFrog Artifactory, including Xray, Catalog, and Curation, to manage and secure the artifacts produced by automation pipelines.
• Validate that new automation matches or exceeds existing manual procedures before retiring the manual process.
• Track and report on automation coverage and the resulting reduction in manual ticket volume.
• Document automated processes, playbooks, and pipeline configurations.
• Continuously revisit ticket trends to catch newly emerging repeat work and keep the automation backlog current.

• BA/BS degree or equivalent experience and 3-5 years of experience in automation, DevOps, or platform engineering roles.
• Hands-on experience with Ansible, Terraform, GitLab CI/CD, and HashiCorp Vault in a production environment.
• Experience analyzing ticket/incident data (ServiceNow or similar ITSM tool) to identify automation opportunities.
• Comfortable gathering requirements directly from operations teams through interviews and process walkthroughs.
• Working knowledge of Windows and Linux systems administration, storage, and backup operations.
• Solid scripting ability (Bash, Python, PowerShell, or similar).
• Understanding of DevSecOps principles and software supply chain security.
• Strong communication skills, with the ability to work across development, security, and operations teams.
• ServiceNow and Power BI reporting/dashboarding experience for tracking automation impact.

This role may require access to export-controlled commodities and technology. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.