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A leading healthcare company is seeking an Automation Support Professional in Morgantown, WV. This remote position requires delivering technical support and enhancing customer experience. The ideal candidate should have an Associate's degree and relevant experience in a laboratory setting, along with strong troubleshooting skills. The role involves proactive service support, accurate documentation, and customer training. The salary ranges from $26.35 to $52.65 per hour.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
The Automation Support Professional is the primary automation account contact covering both technical support and customer experience. The position provides on-going proactive product support for assigned accounts. The customer experience aspect of this role will focus on increasing customer loyalty; securing retention; and driving value expansion at assigned accounts.
This position is a remote position. Qualified candidates must currently live in the Morgantown, WV area. Travel up to 25%.
Abbott is an Equal Opportunity Employer, committed to employee diversity. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
The base pay for this position is $26.35 – $52.65 per hour. In specific locations, the pay range may vary from the range posted.