Automation Solutions Engineer — Tech Support & Customer Impact

PEG Staffing & Recruiting; Canton (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid training

Career growth

Casual environment

Local travel

Job summary

PEG Staffing & Recruiting is seeking an Automation & Controls Specialist to join its technical sales team in Canton, OH. This role blends automation expertise with direct customer interaction to recommend solutions, troubleshoot, and support projects.

The position emphasizes collaboration with sales, training, and ongoing technology updates, with local travel about 20% and a path toward leadership in technical sales.

Qualifications

• Bachelor's degree in Engineering or related technical field preferred; associate degree with automation experience also considered.
• Working knowledge of PLCs, VFDs, and automation systems.
• Excellent communication and ability to explain technical concepts to customers and coworkers.

Responsibilities

• Provide technical support for automation and control products, including product selection, troubleshooting, and application guidance.
• Partner with outside sales representatives during customer visits to provide automation expertise and recommend solutions.
• Assist customers with PLCs, VFDs, firmware updates, and other automation-related products.
• Support product commissioning and startup activities for select electrical equipment.
• Coordinate with manufacturers and vendors to ensure accurate product information and timely availability.
• Stay current on emerging automation technologies, products, and industry trends.
• Assist with technical product training for both customers and internal sales teams.
• Become a trusted advisor by helping customers improve productivity through automation solutions.

Skills

Automation

Controls

PLCs

VFDs

Electrical Systems

Troubleshooting

Customer Communication

Sales Support

MS Office

Education

Bachelor's degree in Engineering

Tools

SCADA Systems

Job description

PEG Staffing & Recruiting is seeking an Automation & Controls Specialist to join its technical sales team in Canton, OH. This role blends automation expertise with direct customer interaction to recommend solutions, troubleshoot, and support projects.

The position emphasizes collaboration with sales, training, and ongoing technology updates, with local travel about 20% and a path toward leadership in technical sales.