Automation Pharmacy Technician 4 (XR2) - Providence, RI

RXinsider LTD.; Providence (RI); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans with matching

Paid time off

Wellness programs

Job summary

Omnicell, a leader in pharmacy automation, is seeking an Automation Pharmacy Technician 4 to support the XR2 Central Pharmacy Automation System at hospital sites. You will help operations run safely and efficiently while enabling clinicians to focus on patient care.

Daily duties include operating XR2 equipment, inventory management, maintenance, troubleshooting, training, and collaborating with pharmacy leadership and customers.

Qualifications

• Pharmacy technician credentials and licensure as required by RI.
• Experience with pharmacy automation and hospital settings preferred.
• Ability to learn XR2 automation technology and SOPs.

Responsibilities

• Operate Omnicell automation systems at customer sites.
• Perform medication returns and restocking to optimize usage.
• Monitor formulary inventory levels and trends.
• Conduct routine inspections and preventive maintenance.
• Troubleshoot and escalate issues to TAC when needed.

Skills

Strong customer service

Interpersonal skills

Communication

Mechanical aptitude

Windows

Education

High school diploma or GED

Pharmacy Technician Training Program

Active Rhode Island Pharmacy Technician license

PTCB/NHA/ExCPT certification

Tools

Excel

PowerPoint

Job description

Automation Pharmacy Technician 4 (XR2)

At Omnicell, we are defining and delivering outcomes by transforming medication management through automation, intelligence, and expert services. As an Automation Pharmacy Technician 4, you will support Omnicell’s XR2 Central Pharmacy Automation System, helping hospital pharmacies operate more safely and efficiently while enabling clinicians to focus on patient care.

What You Can Expect

Career Growth

Start as an automation pharmacy technician and grow into roles across Professional Services, Training, Consulting, Management, and beyond. Omnicell values internal growth and promotes motivated, high‑performing team members.

Learning & Development

Receive continuous, hands‑on training with industry‑leading pharmacy automation technology, supported by mentorship and ongoing learning initiatives to strengthen both technical and interpersonal skills.

Comprehensive Benefits

Medical, dental, vision, retirement, education, and wellness benefits begin on day one, designed to support you and your family.

Day in the Life

• Supporting automated medication inventory management
• Maintaining and troubleshooting XR2 automation equipment
• Monitoring inventory levels to support daily dispensing
• Communicating proactively with customers and internal teams

Responsibilities

• Operate Omnicell automation systems at customer sites in accordance with SOPs and best practices
• Perform medication returns and restocking to optimize automation usage
• Monitor and maintain formulary inventory levels
• Conduct routine inspections, cleaning, and preventive maintenance
• Perform basic troubleshooting and elevate unresolved issues to the Technical Assistance Center (TAC)
• Monitor system trends, identify risks, and resolve common issues
• Maintain accurate documentation and ensure procedural compliance
• Communicate effectively with pharmacy leadership, customers, and Omnicell teams
• Support customer satisfaction by serving as a liaison between Omnicell and the customer
• Conduct training and ensure completion of required documentation
• Maintain required certifications, credentials, and expense reporting compliance
• Act as a subject matter expert (SME) to support Omnicell team members on site or remotely

Basic Qualifications

• High school diploma or GED
• Active State Board of Pharmacy Technician license/registration for the state of Rhode Island (RI)
• Active National Pharmacy Technician Certification (PTCB or NHA CPhT / ExCPT)
• Working knowledge of pharmacy automation
• COV19 vaccination required

Preferred Qualifications

• Completion of an accredited Pharmacy Technician Training Program
• 1 to 2+ years of hospital pharmacy automation experience
• Basic troubleshooting experience with automation equipment

Specialized Knowledge / Skills

• Strong customer service and interpersonal skills
• Clear, professional communication and problem‑solving ability
• Mechanical aptitude and comfort working with automated systems
• Proficiency in Windows, Excel, and PowerPoint
• Ability to work independently in a fast‑paced environment

Work Conditions

• Able daily commute and work at this Site: 200 Corlis Street, Providence, RI. 02904
• Shift: Monday to Friday 8 am to 4:30 pm
• Hospital Pharmacy Environment
• Capable of standing for several hours at a time
• Potential exposure to hazardous drugs
• Able to travel (out of state) required for training(s)
• Able to lift 25-30 lbs.

Base Compensation: $25.00 to $27.00

(Actual compensation is subject to variation due to such factors as location, education, experience, and skillset. We offer a comprehensive benefits package, including medical, dental and vision plans covering eligible US employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and paid time off.)