Automation Pharmacy Technician 4 (XR2) – Columbus, IN
What You Can Expect
- Career growth: Join a team that values promoting its members. Begin as an automation pharmacy technician and advance into roles such as professional services, consulting, marketing, management and beyond.
- Learning and Development: Maintain your skillset at its best through ongoing on-the-job training centered around state-of-the-art pharmacy technology. Take advantage of mentorship opportunities and utilize comprehensive learning initiatives tailored to improve your interpersonal skills.
- Excellent Benefits: Your benefits start on your first day. We design our health, insurance, retirement, educational, and well-being programs to ensure quality, value, and financial protection to help you and your family live well.
Day in a Life
As an Automation Pharmacy Technician 4, you’ll play a critical role in supporting Omnicell’s XR2 system, a groundbreaking technology that enables a more fully automated approach to medication inventory management, helping the pharmacy to focus on patient care. Your role includes:
- Equipment management, maintenance, and troubleshooting.
- Managing optimal medication inventory levels.
- Diligently reviewing and updating documentation.
- Effective customer communication for building strong relationships.
Responsibilities
- Operate Omnicell automation at customers’ sites according to Omnicell SOPs and best practices.
- Perform return and restocking duties to optimize the customer’s use of automation.
- Monitor and maintain formulary inventory levels to ensure availability of medications for daily dispensing.
- Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC).
- Perform daily and periodic cleaning of the equipment according to recommended best practices.
- Inspect robot cell daily for issues, wear, and functionality.
- Monitor system trends and report concerns. Resolve common system issues.
- Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.
- Responsible for basic troubleshooting and maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk.
- Maintain a high level of communication with pharmacy operations manager and customer, to ensure proactive, solution-oriented problem identification and resolution.
- Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism, and responsiveness, by acting as liaison between Omnicell and customer to assist with customer concerns.
- Conduct training and ensure completion of all required documents and compliance with all Pharmacy Services procedures and policies.
- Maintain fiscal responsibility for work-related expenses, complete expense reports, adhere to corporate card procedures, per Omnicell travel policies.
- Comply with reasonable procedures, policies and guidelines established by the Customer facility.
- Maintain national certification and all state required credentialing.
- Act as a resource or SME, for Omnicell team members, providing training and/or assistance either on site or remotely to ensure optimal workflow.
Specialized Knowledge / Skills
- Good organizational skills in a fast-paced environment.
- Demonstrate great customer service skills.
- Strong communication and problem-solving skills.
- Ability to work with mechanical equipment.
- Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
- A self-starter who is able to work independently and follow a detailed plan.
- Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels.
Basic Qualifications
- High school diploma or GED.
- An active Indiana (IN) State Pharmacy Technician Registration / License from the State Board of Pharmacy.
- An active Nationally Certified Pharmacy Technician Certificate (PTCB/CPHT/EXCPT).
Preferred Knowledge And Skills
- Completion of an accredited Pharmacy Technician Training Program.
- 1 year of hospital pharmacy technician experience (strongly preferred).
- 1-2 years previous experience in hospital pharmacy automation (strongly preferred).
- Basic Troubleshooting Skills with automation devices.
Work Conditions
- Ability to travel for training.
- Hospital pharmacy environment.
- Able to commute daily to 2400 17th Street, Columbus IN 47201.
- Able to work M - F, 0600 to 1430 shift; shift may subject to change (Omnicell offers Shift Differential Policy).
- 8-to-10-hour shifts.
- Working hours may be outside of normal business hours based on business or project needs.
- Capable of standing for several hours at a time.
- Potential exposure to hazardous drugs.
- Able to lift up to 35 lbs.
Columbus, IN