Automation Lead

Great American Insurance Group; United States; Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Tuition reimbursement

Paid time off & holidays

Employee stock purchase plan

Job summary

Great American Insurance Group seeks an AI/Automation Lead Quality Engineer to drive AI-enabled quality across the SDLC. You will lead advanced testing practices, mentor teams, and establish governance for modern testing.

The role blends in-office and remote work, with emphasis on collaboration and continuous learning. Ideal candidates bring 10+ years in QA, 7+ years in test automation, and deep experience with cloud DevOps, UI/API testing, and AI-driven testing approaches.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
• 10+ years of Quality Assurance experience supporting complex applications.
• 7+ years of hands-on test automation experience using tools such as Playwright, Selenium, Cypress, Cucumber, Java, or similar technologies.
• Proven success in evaluating and implementing AI-enabled quality engineering solutions.
• Experience developing and maintaining automation frameworks and testing solutions.
• Experience leading automation initiatives or mentoring Quality Engineering teams.
• Experience with cloud-based platforms and modern DevOps practices.
• Experience with UI, API, integration, and headless test automation.
• Experience working in Agile environments with CI/CD practices.
• Strong communication, problem-solving, and collaboration skills.

Responsibilities

• Lead AI-enabled Quality Engineering leadership across SDLC, AI automation, and modern testing practices.
• Drive AI-assisted testing adoption, automation modernization, and governance.
• Identify opportunities to leverage AI to accelerate test design and defect analysis.
• Define AI-enabled automation standards, frameworks, and best practices.
• Evaluate and implement AI-assisted testing capabilities (auto test gen, self-healing, risk-based testing).
• Partner with Quality Engineering leadership to mature enterprise CoE capabilities.
• Create reusable assets, playbooks, standards, templates, and guides.
• Develop adoption strategies for AI and automation across tech groups.
• Measure effectiveness and value of enterprise quality initiatives.
• Establish and monitor KPIs for automation adoption, AI utilization, and productivity.
• Coach and mentor Quality Engineers on emerging technologies.
• Develop training programs, workshops, and educational materials.
• Foster a culture of innovation and continuous learning.
• Act as trusted advisor to engineering teams implementing AI and automation.

Skills

QA leadership

Test automation

Communication

Collaboration

Problem solving

Education

Bachelor's degree in Computer Science or related field

Tools

Playwright

Selenium

Cypress

Cucumber

Java

C#

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a 'small company' culture where your ideas will be heard with 'big company' expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.

Great American’s culture is built on connection, shared learning, and strong relationships. This is a hybrid role that combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success. We are seeking an AI/ Automation Lead Quality Engineer to lead the adoption, advancement and governance of AI-enabled Quality Engineering capabilities throughout the Software Development Lifecycle (SDLC).

Key Responsibilities

• AI-Driven Quality Engineering Leadership Serve as a subject matter expert for AI-enabled Quality Engineering, intelligent automation, and modern testing practices.
• Lead the evaluation, adoption and scaling of AI-assisted Quality Engineering transformation through continuous testing, automation modernization and AI-enabled testing capabilities across the SDLC.
• Identify opportunities to leverage AI to accelerate test design, automation development, defect analysis and quality insights to improve testing efficiency and productivity.
• Define and promote AI-enabled automation standards, frameworks, best practices, and governance focusing on emerging technologies and industry trends.
• Evaluate and implement AI-assisted testing capabilities, such as: automated test generation, self healing automation, risk based testing, defect prediction and analysis.
• AI-Focused Quality Engineering Center of Excellence Partner with Quality Engineering leadership to mature enterprise CoE capabilities.
• Create reusable assets, playbooks, standards, templates, and implementation guides.
• Develop adoption strategies for AI and automation across multiple technology organizations.
• Measure effectiveness and value realization of enterprise quality initiatives.
• Establish and monitor KPIs related to automation adoption, AI utilization, engineering productivity, and quality outcomes.
• Coaching & Enablement Mentor Quality Engineers on emerging technologies and modern testing practices.
• Develop training programs, workshops, technical guidance, and educational materials.
• Build organizational awareness and understanding of AI-enabled Quality Engineering capabilities.
• Foster a culture of innovation, experimentation, technical excellence, and continuous learning.
• Act as a trusted advisor to engineering teams implementing AI and automation solutions.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
• 10+ years of Quality Assurance experience supporting complex applications.
• 7+ years of hands‑on test automation experience using tools such as Playwright, Selenium, Cypress, Cucumber, Java, C#, or similar technologies.
• Proven success in evaluating and implementing AI-enabled quality engineering solutions.
• Experience developing and maintaining automation frameworks and testing solutions.
• Experience leading automation initiatives or mentoring Quality Engineering teams.
• Experience with cloud‑based platforms and modern DevOps practices.
• Experience with UI, API, integration, and headless test automation.
• Experience working in Agile environments with CI/CD practices.
• Strong communication, problem‑solving, and collaboration skills.

Business Unit: Property & Casualty IT Services

Benefits

We offer competitive benefits packages for full‑time and part‑time employees*. Full‑time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full‑time and eligible part‑time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers. *Excludes seasonal employees and interns.

Great American Insurance Group understands the importance of choosing a financially strong company. We are an organization built for the long term and are committed to giving you that strength. Why can you trust Great American Insurance Group? For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves niche marketplaces that we know well. This expertise gives us a successful foundation that spans generations. You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at Great American Insurance Group, you can join our more than 8,500 employees to "Be Here. Be GREAT!" To learn more, visit our Career Page