Application Engineering Manager

Summit Consulting; United States; Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid time off

Job summary

Great American Insurance Group in the United States is seeking an Application Engineering Manager for a hybrid role integrating in-office collaboration with remote work. You will lead the Application Development team for EHS and IT Services, ensure SDLC practices, security baselines, and continuous improvement, and align delivery with enterprise priorities.

You will mentor engineers, drive AI-enabled capabilities, and promote best practices across the portfolio.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field/experience.
• Minimum 10 years of software development experience with at least 4 years in leadership.
• Experience documenting requirements, process flows, and acceptance criteria.
• Direct experience with self-funded insurance products is a plus.

Responsibilities

• Oversees the Application Development team operations and drives productivity for EHS and IT Services.
• Aligns development initiatives with organizational goals and long-term innovation.
• Leads design, implementation, and deployment of software applications and systems.
• Promotes AI-enabled capabilities to improve efficiency and insights.
• Mentors staff and manages budgets, performance, and targets.

Skills

Leadership

SDLC

Cross-functional

Communication

AI capabilities

Education

Bachelor's degree in IT/CS/Software Engineering

Tools

AWS

Azure

Snowflake

GitHub Copilot

OpenAI

Job description

About the Company

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors. Great American’s culture is built on connection, shared learning, and strong relationships.

Role Overview

This is a hybrid role that combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success. The Application Engineering Manager serves as the accountable leader for Application Engineering within the OneTeam delivery model, responsible for the end-to-end health, delivery, and continuous improvement of application assets supporting EHS and IT Services. Partners closely with Delivery Leaders, Technical Product Managers, Architects, and Business Stakeholders to align development efforts with enterprise priorities and drive successful delivery outcomes. This individual leads and develops high-performing development teams while ensuring adherence to established SDLC practices, security baselines, and operational standards. Accountable for both execution and continuous improvement - driving efficient delivery, optimizing workflows, and ensuring applications are scalable, reliable, and aligned to evolving business needs. Champions a collaborative, cross-functional environment that bridges development, operations, and business teams to enable predictable, high-quality delivery. Promotes adoption of modern development practices, including AI-enabled capabilities, to enhance productivity, improve insights, and accelerate value delivery across the portfolio.

Essential Job Functions and Responsibilities

• Oversees the Application Development team operations, optimizing workflows and ensuring high productivity on behalf of EHS and IT Services
• Oversees strategic planning and execution to align application development initiatives with organizational goals and objectives, ensuring long-term success and innovation
• Oversees the design, implementation, and deployment of software applications and systems supporting various business and insurance processes
• Ensures that application and infrastructure performance meet complex and evolving business requirements and user expectations
• Conducts regular performance assessments and implements improvements
• Leads strategic planning and execution of process improvements to align application development initiatives with organizational goals and objectives
• Provides expert technical support to end-users and team members, addressing and resolving application-related issues
• Cultivates a highly collaborative environment, bridging development, operations, and other key stakeholders to streamline workflows and enhance efficiency
• Continuously evaluates, adopts, and implements industry-leading best practices to maintain a competitive edge and drive technological advancements
• Ability to see the big picture while focusing on delivering the details
• Ability to work cross-functionally and collaboratively across multiple disciplines
• Performs other duties as assigned
• Leverage AI-powered tools to assist with all aspects of SDLC
• Use AI responsibly to improve efficiency in process analysis, data interpretation, and preparation of business artifacts
• Apply AI capabilities to identify patterns, gaps, and opportunities
• Adhere to company policies related to data privacy, security, and responsible AI usage

Scope of Job/Qualifications

• Implements policies, procedures, and strategies
• Leads and mentors employees of various backgrounds and experience, ensuring they excel in their roles
• Responsible for identifying and implementing process improvements to enhance and ensure the efficiency and quality of application services
• Offers expert consultancy on the organization's business and technology operations
• Demonstrates expert understanding of machine learning concepts and their software engineering implications
• Responsible for managing staff performance and coaching, making decisions regarding talent selection, development, and performance management
• Plans and ensures that the team meets budget and performance targets
• Strong analytical, problem-solving, and communication skills
• Experience documenting requirements, process flows, and acceptance criteria
• 3-5 years of leading software development teams either using the Scrum, Kanban or XP methodology
• Generally, a minimum of 10 years of experience in software development and/or application development, including a minimum of 4 years of leadership experience
• Education: Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field/experience

Preferred/Bonus Qualifications

• Direct experience with Self-Funded insurance products
• Experience documenting requirements, process flows, and acceptance criteria
• Exhibits expert proficiency in multiple programming languages, cloud platforms, and modern development frameworks
• Insurance or healthcare domain experience
• Experience using Rally or similar Agile Development tracking tools
• Experience with GitHub Copilot, Claude, Open AI
• Experience with Snowflake, Azure, AWS, EFS/EBS, SQL Server, Oracle, and/or similar database technologies
• Experience with Java, Python, .NET, and/or other programming languages
• Experience with API development and related tooling

Business Unit

Property & Casualty IT Services

Benefits

• We offer competitive benefits packages for full-time and part-time employees*
• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement
• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits
• Compensation varies by role, level, and location and is influenced by skills, experience, and business needs
• Your recruiter will provide details about benefits and specific compensation ranges during the hiring process

About Great American Insurance Group

Great American Insurance Group understands the importance of choosing a financially strong company. We are an organization built for the long term and are committed to giving you that strength. Why can you trust Great American Insurance Group? For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves niche marketplaces that we know well. This expertise gives us a successful foundation that spans generations. You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at Great American Insurance Group, you can join our more than 8,500 employees to Be Here. Be GREAT! To learn more, visit our Career Page