Automation Field Trainer - Lab Solutions & Training Lead

Roche; Denver (CO); On-site; USD 94,000 - 175,000; Full time

Benefits offered by this job

Company car

Benefits package

Job summary

Roche is seeking an Automation Field Trainer to join the Solutions Training Team. The role partners with Roche Support Network, Marketing, and Sales to train laboratory staff before go-live on new automation instruments and during ongoing customer training.

You will act as the field training SME for Roche portfolios, create training plans for new and current customers, and support pre-sales, project management and implementation.

Qualifications

• Experience with pre-analytical, post-analytical, and analytical chemistry platforms including cobas 8100, cobas p512/p612, and cobas p501/p701.
• Advanced training and certification in Roche solutions required.
• Ability to analyze customer needs and resolve issues independently.

Responsibilities

• Tailored Customer Training: Conducts personalized training for Roche solutions, training key operators on equipment, applications, IT products, and systems, including on-site training and re-training.
• Subject Matter Expertise: Acts as the training liaison and technical expert on consultative, administrative, and technical matters.
• Curriculum Development: Collaborates with leadership to develop educational goals and technical specifications for content, ensuring materials are business-focused and meet training needs.
• Training Design and Feedback: Designs training activities, gathers feedback from customers and field teams, and contributes to content improvement.
• Operational Standards and Support: Maintains training standards and manages inventory, documentation, and travel requirements.

Skills

Field training

Laboratory training

Curriculum development

Pre-sales support

Technical troubleshooting

Travel readiness

Tools

Cobas 8100

Cobas p512/p612

Cobas p501/p701

Job description

Roche is seeking an Automation Field Trainer to join the Solutions Training Team. The role partners with Roche Support Network, Marketing, and Sales to train laboratory staff before go-live on new automation instruments and during ongoing customer training.

You will act as the field training SME for Roche portfolios, create training plans for new and current customers, and support pre-sales, project management and implementation.