Automation Field Service Technician — Hybrid On-Site

Concentric LLC; Chicago (IL); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay & overtime potential

401K with company match

Multiple medical plan options

Paid holidays & PTO

Career development & mentoring

Job summary

Concentric, LLC is seeking a Field Automation Technician to maintain, troubleshoot, repair, and optimize automated systems and industrial equipment across customer facilities. This role ensures safe, reliable, and efficient operations while supporting continuous improvement initiatives.

You will perform preventive maintenance on material handling, automation, and building support equipment, including electric forklifts, conveyors, robotic systems, dock equipment, and racking systems.

Qualifications

• 3+ years of Automation experience as an Automation Technician, Forklift Technician, and/or automation bots/technology savvy.
• Experience with gear boxes, chains, sprockets, MHE equipment/electric forklifts, hydraulic systems, dock and door, arc, mig, and tig welding preferred.
• Must provide own hand tools and willing to purchase what is needed to be successful in the role. Specialty tools will be provided.
• Ability to read electrical schematics, wiring diagrams, hydraulic diagrams, and pneumatic prints.

Responsibilities

• Reliable attendance and punctuality.
• Timely and accurate completion of all work orders and service records per the company time standard.
• Responsible for being the point of contact for customers.
• Perform and complete preventive maintenance (PM) and repairs.
• Facilitate work and repair requests.
• Provide shift coverage.
• Coordinate and facilitate warranty requests.
• Facilitate outside vendor work and all outside of scope work (PO process and billing).
• Order parts and manage inventory (5S Inventory Skills).
• Attend and complete monthly safety training requirements.
• Adhere to safety requirements by customer and company and complete all daily work orders in a safe manner.
• Maintain clean, organized, and hazard-free work areas daily to support a safe and efficient work environment.
• Troubleshoot equipment failures including root cause analysis, and research of potential warranty coverage.
• Complete all repairs of equipment in a timely manner and follow the manufacturer’s repair guidelines.
• Conduct equipment audits in accordance with the preventive maintenance (PM) schedule established within the service platform.
• Other duties as assigned by supervisor.

Skills

Electrical troubleshooting

Schematic reading

Organizational skills

Self-motivation

Teamwork

On-call readiness

Customer liaison

Safety compliance

Problem solving

Education

High School Diploma or GED

Tools

Allen Bradley PLC

VFDs

Industrial instrumentation

Job description

Concentric, LLC is seeking a Field Automation Technician to maintain, troubleshoot, repair, and optimize automated systems and industrial equipment across customer facilities. This role ensures safe, reliable, and efficient operations while supporting continuous improvement initiatives.

You will perform preventive maintenance on material handling, automation, and building support equipment, including electric forklifts, conveyors, robotic systems, dock equipment, and racking systems.