Automation/ DevOps Engineer

IPsoft; New York (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Paid Time Off

Short Term and Long Term Disability Insurance

Job summary

IPsoft is looking for a CSI engineer to automate IT processes. The role involves innovating client requests and enhancing automation, leveraging scripting knowledge in languages like Perl or bash.

Applicants should understand managed service provider operations and possess strong interoperability skills. The position offers comprehensive medical benefits and opportunities for creative engineering problem-solving.

Qualifications

• Demonstrable knowledge of scripts in some administrative language.
• Great understanding of managed service provider operations.
• Moderately strong interpersonal and communication skills.

Responsibilities

• Innovate by creating automation for client requests.
• Gather details to enhance automation from SMEs.
• Repair impacted automations to ensure higher success.
• Develop against internal software standards.
• Drive refinement of automation for higher resolution.

Skills

Scripting knowledge (Perl, bash, sh, etc.)

Managed service provider operations

Linux or Solaris, TCP/IP, DNS

Network troubleshooting

Basic shell scripting

Interpersonal communication skills

Job description

IPsoft automates IT and business processes for enterprises across a wide range of industries.

Through our portfolio of world leading autonomic and cognitive solutions we provide services that deliver clear outcomes and allow our clients to secure competitive advantage.

Our virtual knowledge worker, Amelia, is the first cognitive agent who understands like a human.

Headquartered in New York City, IPsoft has offices in 12 countries across the world and serves more than 500 of the world’s leading brands directly as well as more than half of the largest global IT services providers.

Job Description

Overview:

No engineer wants to tighten the same bolt over and over again. Engineers thrive on solving complex problems and putting their talents to use, and that’s where our CSI team comes in. The mandate of the CSI department is simple: automate, automate, and automate. Our CSI engineers hunt for opportunities to replace manual, repetitive processes with automation. Implementing these automations allows our skilled engineers to focus on creative work. So they don’t have to tighten that bolt, yet again.

In a typical day you will:

• Work through client requests to innovate by creating automation
• Leverage internal and client SMEs to gather details to enhance automation
• Repair impacted automations to ensure higher levels of autonomic success
• Help build global consistency by developing against internal software standards
• Drive higher levels of autonomic resolution and diagnostics through continual refinement of automation

Qualifications

Qualifications:

• Demonstrable knowledge of scripts in some administrative language (Perl, bash, sh, etc.)
• Great understanding of managed service provider operations and systems administration
• Linux or Solaris, TCP/IP, DNS, Apache, basic network troubleshooting, shell scripting
• Moderately strong interpersonal and communication skills
• Ability to work within a team and continually provide results

Rockstar Qualifications: (Not Required, Nice To Have)

• Past Systems/ Networking Admin role with scripting created supporting automation – a good 50/50 mix

Additional Information

• Medical Insurance, Dental Insurance and Vision Care
• Life Insurance
• Short Term and Long Term Disability Insurance
• Paid Time Off Bank