Automation & Controls Specialist: Tech Solutions & Support

PEG Staffing & Recruiting; Canton (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid training with manufacturers

Career growth opportunities

Local travel

Job summary

PEG Staffing & Recruiting is seeking an Automation & Controls Specialist to join its technical sales team in the Canton, Ohio area. This role combines hands-on automation support with customer-facing responsibilities to recommend solutions and troubleshoot systems.

The ideal candidate has 3+ years in automation or related fields, strong PLC/VFD knowledge, and excellent communication skills to explain complex concepts to customers and colleagues. Local travel about 20% is expected.

Qualifications

• Bachelor's degree in Engineering or related field preferred.
• 3+ years in automation, industrial controls, electrical systems, or technical sales support.
• Experience with PLCs, VFDs, and automation systems.
• Strong problem-solving and communication skills.
• Ability to explain technical concepts to customers.

Responsibilities

• Provide technical support for automation and control products, including selection and troubleshooting.
• Partner with outside sales during customer visits to provide automation expertise.
• Assist customers with PLCs, VFDs, firmware updates, and other automation products.
• Support commissioning and startup activities for select electrical equipment.
• Coordinate with manufacturers to ensure accurate product information and availability.
• Stay current on emerging automation technologies and trends.
• Assist with technical product training for customers and internal teams.
• Become a trusted advisor to improve customer productivity through automation.

Skills

Automation

PLCs

Troubleshooting

Customer communication

MS Office

Education

Bachelor's degree in Engineering or related technical field

Associate degree with relevant automation experience

Tools

PLCs

VFDs

Industrial controls

Automation systems

Job description

Looking for a Career Where Technical Expertise Meets Customer Solutions?

A growing electrical and industrial solutions provider is seeking an Automation & Controls Specialist to join its technical sales team. This is an excellent opportunity for someone with a background in automation, controls, PLCs, or electrical systems who enjoys solving problems, working directly with customers, and becoming a trusted technical resource.

This is a 75% technical support / 25% customer-facing role where you'll partner with sales professionals and customers to recommend automation solutions, troubleshoot equipment, and support industrial automation projects. If you're looking for a company that invests in training, values collaboration, and offers long-term career growth, we'd love to hear from you.

What You'll Do

• Provide technical support for automation and control products, including product selection, troubleshooting, and application guidance.
• Partner with outside sales representatives during customer visits to provide automation expertise and recommend solutions.
• Assist customers with PLCs, variable frequency drives (VFDs), firmware updates, and other automation-related products.
• Support product commissioning and startup activities for select electrical equipment.
• Coordinate with manufacturers and vendors to ensure accurate product information and timely availability.
• Stay current on emerging automation technologies, products, and industry trends.
• Assist with technical product training for both customers and internal sales teams.
• Become a trusted advisor by helping customers improve productivity through automation solutions.

What We're Looking For

• Bachelor's degree in Engineering or related technical field preferred. Associate degree with relevant automation experience will also be considered.
• Minimum of 3 years of experience in automation, industrial controls, electrical systems, or technical sales support.
• Working knowledge of PLCs, VFDs, industrial controls, and automation systems.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication skills with the ability to explain technical concepts to customers and coworkers.
• Comfortable working directly with customers while collaborating with internal sales teams.
• Proficiency with Microsoft Office and general technical software.

Why This Opportunity?

• Paid training with leading manufacturers and automation vendors.
• Opportunity to expand your automation expertise while working with cutting-edge technologies.
• Casual, team-oriented work environment with supportive leadership.
• Local travel only (approximately 20%) with no overnight travel required.
• Clear path for career growth into technical sales leadership or commissioned outside sales.
• Join a growing organization that continues to invest in its people and expand its automation business.